Job Title

As a Volunteer Administration Assistant, you are the face of RSPCA, the first person people see when they visit the shelter. In this role, you are responsible for coordinating our busy reception desk at the shelter; tasks include meeting and greeting customers, assisting with data entry, answering enquiries in person and by phone or email, typing correspondence, and other general office administration tasks. The major roles are: Greeting customers on arrival to the shelter Answering general and adoption inquiries Assisting with data entry Responding to emails and typing correspondence Skills and Requirements Excellent communication skills Computer literacy with a good knowledge of Microsoft Word and Excel, and data entry Ability to work independently and take initiative Reliable and committed Friendly and welcoming nature Excellent attention to detail, and ability to multi-task Additional Information Full orientation and training are provided. Volunteers are expected to commit regularly for less than 6 months, with shifts available from Monday to Sunday, 9am 12:30pm and 12:30pm - 4pm. We request a minimum commitment of 1 hour per shift, once a week, for at least 3 months to ensure consistency. Please note: As part of volunteering with us, you will be required to purchase an RSPCA Volunteer T-shirt for $30. Additionally, it is required that before handling animals, you have an up-to-date Tetanus vaccination. #J-18808-Ljbffr