Job Title

Select how often (in days) to receive an alert:Customer Service OfficerDiscover Opal....As part of the Nippon Paper Group, Opal is one of Australasias leading packaging and paper companies and we employ more than 4,000 team members across our operations.We manufacture goods that you see, touch and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.Discover the Opportunity....The role is responsible for servicing Opal Packaging Plus customer requirements and provision of sales support. This will encompass all aspects of customer service, together with the dissemination of market information and maintenance of appropriate systems.You will contribute to the success of Opal by:Actively manage customers in line with relevant service agreementService walk-in customersActively work together with customer service team to service house accountsProcess sales orders for customers, repeat and new ordersAmend sales orders and product specifications as requiredEnsure accuracy of data entry pertaining to sales ordersWork with the Sales Team on joint projects as requiredWe are able to offer a varied career journey with experiential learning gained from cross-functional and lateral moves. We embrace diversity in all its forms, and we look for curious individuals who thrive in an environment of change.Specifically for this role, we expect you will have;Previous experience in a fast-paced customer service environmentIntermediate to advanced knowledge of Microsoft OfficeKnowledge in using SAP or similar ERP system & experience using CRMTeam player attitudeStrong time management skills including ability to deal with competing prioritiesExcellent communication skills in both written and verbalDiscover more by visiting our website at www.opalanz.com #J-18808-Ljbffr