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We value your unique voice and perspective, and we''re counting on you to help us become even better. Join our team and build an exceptional experience for yourself while making a difference in our customers'' lives. You''ll have the opportunity to shape the way they bank and empower them to stay ahead in both life and business.We are seeking a dynamic and experiencedHead of SME Channelto join our growingBusiness Bankingteam in Sydney.This senior leadership position is pivotal in driving the growth of our SME lending and deposit products, which are part of ING Australias 2032 Leap Strategy goals. Youll be responsible for formulating and executing sales strategies, engaging with SME business brokers, and leading the Guided Sales team.Our ideal candidate will have a deep understanding of the SME sector, direct-to-client and broker channel experience, and the ability to innovate and grow new products.If you have a passion for sales, a target-driven mindset, and the ability to lead and develop a high-performance team, we want to hear from you!What youll doPartner with the Head of Business Banking to shape and execute our Business Banking vision.Craft and drive sales strategies for lending and daily banking products, driving national engagement activities for growth.Collaborate on marketing and event strategies for third-party distribution.Streamline sales and credit processes, nurturing a high-performance team through training.Establish and manage effective sales and credit processes and trainingMentor and grow our Sales Managers and Credit Assist team.Work hand-in-hand with senior leaders to delight our brokers and customers, ensuring we meet all risk, compliance, audit, and quality standards.Represent the bank with brokers, aggregators, and industry publications and events.Cultivate a vibrant, high-performance learning environment.What were looking forExcellent understanding of broker industry, regulation and compliance10+ years in commercial sales management, strategy and leadership10+ years in financial services, preferably SME LendingProven ability to influence outcomes and build exceptional working relationships at all organisational levelsThorough understanding of financial services industry and economic trendsExtensive commercial credit knowledge and competency with complex business structuresEffective management and building of B2B and B2C relationshipsSolid influencing and interpersonal skills with excellent oral and written communication skillsCommercial acumen with problem-solving and analytical skillsOutstanding coaching and leadership experience with the ability to motivate and lead a sales teamWhats in it for you?Discounted ING Health InsuranceAn additional Rest Day to support your wellbeingAn IMPACT day to volunteer on approved sustainability activityAbout UsAt ING, we want to make life simpler and more worthwhile for everyone who banks with us, for the people who work with us, and the community at large, too.When you come to work at ING, youre joining a team where individuality isnt just accepted, its encouraged. Weve built a culture thats fun, friendly and supportive its the kind of place where you can be yourself and make the most of whatever you have to offer.We give people the freedom to think differently, take ownership of their work, and make great things happen. Were here to help you get ahead. And with our global network, theres plenty of scope to take your career in new directions, perhaps even ones youve never considered.We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.Sound like the kind of place youd feel at home? Wed love to hear from you.(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.)Need more?Contact Rachel Yuen onrachel.yuen@ing.comApplications close 27th May 2025Before you applyHere at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your managerING is Australia''s most recommended bank according to RFi XPRT Survey, February 2021 - July 2021 (n = 31,903) when compared to customers of 20 other banks operating in Australia.#LI-DNI#J-18808-Ljbffr