Job Title

This job is only for ABROAD, (not for INDIA location)Call & WhatsApp to Ms.Neha-9870170629Oversee and manage the day-to-day operations of the hotel, including front desk, housekeeping, food and beverage services, and maintenance.Ensure a high level of guest satisfaction by maintaining the quality of service, responding to guest inquiries, and resolving complaints in a timely manner.Supervise and lead hotel staff, providing guidance and training to ensure excellent performance and service standards.Manage hotel budgets, track financial performance, and implement strategies to optimize revenue, reduce costs, and achieve profitability targets.Develop and implement operational procedures to ensure compliance with hotel policies, safety standards, and legal regulations.Handle staffing requirements, including recruitment, training, scheduling, and performance management.Monitor and ensure proper inventory management of hotel supplies, amenities, and equipment.Ensure the property is maintained to the highest standards of cleanliness, safety, and overall guest experience.Build and maintain relationships with guests, local businesses, and vendors to enhance hotel visibility and revenue.Collaborate with marketing and sales teams to develop promotional strategies and special events to attract guests.Prepare regular reports for senior management on hotel performance, financial results, and guest feedback.Manage online reviews and feedback platforms, ensuring that any negative reviews are addressed professionally and promptly.Oversee the management of bookings, reservations, and room assignments to maximize occupancy rates.Implement and enforce hotel policies, including those related to health and safety, employee conduct, and guest services.#J-18808-Ljbffr