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Job Opportunity: Hub Manager at Coates MorwellJoin Coates, proudly Australian owned, with a rich history of supporting major projects through our comprehensive solutions: Equipment Hire, Engineering, Industrial, and Power & HVAC.Position: Hub Manager (Full-Time, Permanent)Location: Coates MorwellWe are seeking a dynamic leader to oversee our branch operations, ensuring safety, performance, and excellent customer service. Your role will involve leading a team of customer service and workshop professionals, managing branch KPIs related to revenue, fleet utilization, and customer loyalty, and fostering a cohesive team environment.Key Responsibilities:Ensure safety for your team and customersMotivate and develop staff to deliver outstanding customer serviceDevelop quotes, process purchase orders, and manage hire agreementsOversee Asset ManagementManage branch P&L and KPIs around fleet and customer metricsWhat We Offer:Career development and progression opportunitiesEmployee discounts, wellbeing programs, and additional leave optionsNovated leasing and salary sacrifice schemesPaid Parental Leave (12 weeks) and volunteering through the Coates FoundationIdeal Candidate:Experience in sales and operations managementProven leadership skills and team development experienceTrack record of meeting customer service KPIsCommercial acumen and strong communication skillsProficiency with customer databases and Microsoft OfficeWhy Join Us?At Coates, we value diversity, inclusion, and community impact. We are committed to reconciliation, gender equality, and supporting local and national charities through the Coates Foundation. We also focus on sustainable solutions for a greener future.Ready to advance your career? Apply today!We welcome candidates from all backgrounds and perspectives. #J-18808-Ljbffr