Based in Bunbury, known as the City of Three Waters, the place to swim with dolphins, and the popular Farmers Market.Whether you are local to Bunbury or looking for a sea change, this permanent opportunity as an Operations Support - Manager may be for you.But your work doesnt stop at just Bunbury! You will immerse yourself across all parts of the Southwest Region.From the rolling hills of Bridgetown, to being surrounded by the Karri Forest in Pemberton, to the unspoilt coastline along Margaret River. From Waroona, Collie, Augusta, and everywhere in between, these picturesque places form part of your office on the road!Forget about having a mundane 9-5 desk job. This role is very balanced, working in both office and field-based settings across the region. There will be extensive day travel within the region, and occasionally travel to Perth to participate in forums.As the Operations Support Manager, your focus will be leading and supporting a team of technical, administration, and systems support staff while delivering services within the South West community.The Operations Support function acts as the conduit between many central process owners and the work done in the field. It is a pivotal role covering responsibilities such as regulatory and technical compliance, project delivery support, work planning, field crew technical support, and business services in the regional office.As part of the regional leadership team, you are in a key position to initiate change and solve problems. This may include complex technical, regulatory, operational, or asset issues. You will lead investigations, identify root causes, and seek streamlined resolution processes.What youll doBuild employee capability through mentoring, coaching, and performance feedback, leveraging your leadership experience to facilitate team connections and enhance engagementUse your stakeholder management skills to build strong relationships with internal service providers, supporting the delivery of their accountabilities within the South West RegionDemonstrate leadership by ensuring all work is undertaken prioritizing safety, where no injury is acceptable, and activities are conducted without compromising health and safetyReview operational performance across the region, identifying opportunities for performance improvement and risk mitigationAssist the Regional Manager in managing and reporting on business performance, utilizing continuous improvement processes to ensure efficient resource use and meet regional objectivesKey skills and experienceQualification in a relevant discipline and substantial experience managing and delivering technical and support services within an infrastructure-based organizationExceptional leadership skills with experience leading outcome-focused teams. You can engage, motivate, and inspire the Operational Services team to high performanceExperience in customer relationship management within a large, multi-disciplined service organizationSound like a match? Apply todayIf interested, please submit a cover letter and resume demonstrating your skills, experience, and ability to meet the role requirements.Applications close on 30th May 2025.As part of the recruitment process, pre-employment screening may include medical, qualification checks, police clearance, and Australian work rights verification.Diversity and inclusion are central to our values. We encourage applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, women, youth, LGBTQIA+ individuals, and culturally and linguistically diverse groups.We are committed to providing an accessible, inclusive work environment that enables full participation for people with disabilities. Applicants requiring adjustments or alternative communication methods can contact a Recruitment Officer at recruitment@watercorporation.com.au or call 9420 2000.To read our diversity and inclusion statement, please visit our website. #J-18808-Ljbffr
Job Title
Operations Support Manager