Job Title

HELPING OUR COMMUNITY LIVE WELL.Client Services - (Casual Bank)CasualWorking across all roles within Client Service DepartmentPay rate: HS1Ideal candidate will be able to pick up shifts Monday to Sunday:Monday to Friday hours ranging from 0730-2030Weekends 0830-1600Public Holidays 0800-1630Kyabram District Health Service (KDHS) is a medium-sized rural health service that delivers a range of programs and services including acute, subacute, residential aged care and allied and primary health care services. KDHS has three campuses located in the townships of Kyabram, Stanhope and Tongala.KDHS is a passionate inclusive workplace that promotes and values diversity. We are a culturally diverse organisation with a wide variety of people from different races, cultures, age, gender, ethnicity, physical ability, sexual orientation, religious belief, work experience and education background. We believe diversity drives innovation and we will continue to build and nurture a culture where inclusiveness is a reflex and where there is a deep sense of pride, passion and belonging that transcends any role.the RoleThe Client Services Department is the central point of access that supports the whole organisation. As the initial contact for many entering our Health Service, the Client Services Unit will provide the "Image" of what Kyabram health stands for and our values of Caring, Inclusive, Collaborative, Versatile and Accountable.As a Casual Client Services Officer you could be asked to work in any number of roles including Front Reception, Ward Clerk, Specialist Consulting Clinics, Central Intake or at our outreach sites at Stanhope and Tongala. You could also be asked to work in administration roles within other departments across the organisation.If you are highly motivated and can adapt well to change and have a positive, friendly mindset then you will do well in this role.About YouDemonstrated ability to work in a team environment with a commitment to customer service.Demonstrated analytical and problem solving ability.Demonstrated ability to work under pressure while managing time effectively to complete tasks accurately and in a timely manner.Demonstrated ability to operate with minimal supervision and show high levels of initiative whilst understanding limitation to Scope of Practice.Excellent skills in the use of Microsoft Office products and the ability to work with multiple software programs.Demonstrated ability to maintain strict information Privacy (Confidentiality).High-level communication and interpersonal skills that support and enhance positive relationships.Ability to communicate, support and facilitate ease of access to services for all clients/patients regardless of age, culture or ability.Desirable:Experience in i.Patient Management System (iPM)Experience in Oracle Financial Management Information System.Experience in Regional Community Platform (RCP).What KDHS Can Offer YouKDHS is a compassionate, family friendly employer whereevery employee is a valued team member.Inclusive of a perfect work/life balance, KDHS also provides:A dynamic workplaceFree onsite car parkingProfessional Development opportunitiesEmployee Assistance ProgramFull training across all rolesFurther InformationDownload a copy of the position description and contact Leonie Trevaskis, Client Services Manager, Phone (03) 5857 0281or drop her an email at LTrevaskis@kyhealth.org.auVaccination against Influenza (where mandated)is a mandatory requirement for this role.All appointments are made subject to satisfactory police check. Completion of a Commonwealth of Australia Statutory Declaration is required prior to commencement. KDHS is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.Applications from Aboriginal and Torres Strait Islanders are encouraged.KDHS would like to acknowledge that we operate on Yorta Yorta land and wish to pay our respect to Elders past, present and emerging. We recognise our First Peoples as the Oldest Living Culture on the Planet and their connection to our lands and waterways.Recruitment agencies should note that KDHS does not accept agency resumes. KDHS is not responsible for any fees related to any unsolicited resumes submitted by Recruitment Agencies. #J-18808-Ljbffr