Job Title

We have an exciting part time opportunity for a pro-active & enthusiastic communicator with a passion for providing exceptional customer service!Were seeking a Customer Information Consultant to join our team at North East Water! This role is a part-time opportunity working 3 days per week (Wednesday to Friday, 8:15am to 5pm with a 45-minute lunch break).For your application to be considered, please apply via our website www.newater.com.au/careersPlease ensure to include a copy of your resume, cover letter and your key selection criteria responses with your application.About the roleThe Customer Information Consultant plays a pivotal role in resolving customer enquiries promptly and professionally while promoting outstanding customer service to all customers and stakeholders.This role is a part-time, ongoing opportunity working 3 days per week (Wednesday to Friday) with the hours of this position being 8:15am to 5pm with a 45-minute lunch break.A snapshot of your dayResponding to customer enquiries over the phone, email and face-to-face.Providing administrative and support services including but not limited to:o Change of ownershipo Tenancyo Bankingo Information statementsReceiving, recording and monitoring high-risk activities undertaken by operational staff.Ensuring timely entry of statistics and notes.Collaborating with the team, supporting tasks and workloads.Assisting with reception functions and housekeeping as required.To view the position description, please visit www.newater.com.au/careersKey Selection Criteria2. Experience with Microsoft Office Suite.3. Strong interpersonal and communication skills when interacting with internal and external stakeholders.4. Ability to uphold confidentiality.5. Demonstrated organisation and time management skills.Working at North East WaterNorth East Water is a leader in a unique and rewarding industry. This is thanks to our team who makes sure we exceed the expectations of our customers and communities. Were committed to providing a respectful, inclusive, and equitable environment, and offer a range of benefits to our people, including: Our state-of-the-art regional headquarters (with our fabulous atrium), Getting out and about in the beautiful north east region, Great work-life balance with a range of flexible working arrangements, Professional development through on-the-job and external training, leadership development programs, study assistance, mentoring and secondment opportunities, Annual salary increases and superannuation, Wide variety of leave types including 1 paid day off per month to use as you choose and paid parental leave, Health and wellbeing activities, 24/7 wellbeing support through our Employee Assistance Program (EAP), Bring your dog to work, plus much, much more!Position InformationAn attractive salary range of $65,028 to $75,160 (pro-rata part time) plus 11.5% superannuation, depending on skills and experience.This is a part time, ongoing position working 3 days per week with the hours of this position being 8:15am to 5pm with a 45-minute lunch break.Successful applicants will be required to undertake pre-employment checks including a police check and/or pre-employment medical and functional testing where applicable.Applicants must have the right to work in Australia.Have questions? Get in touch!Please do not hesitate to contact Jessica Day, Acting Coordinator Customer Information on 02 6055 8451 or our People & Culture team via email hr@newater.com.auReady to apply?For tips on writing your application and how our application process works, please visit: your application to be considered, please apply via our website www.newater.com.au/careersHow do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.Your application will include the following questions:Which of the following statements best describes your right to work in Australia? Do you have a current Australian driver''s licence? How many hours are you available to work per week?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.Featured jobsMedical ReceptionistLifeBridge Medical CentreWodonga, Yarra Valley & High Country VIC15d agoAdministration Officer - Parental leave cover (12 months)Albury, Albury Area NSW12d agoResearching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr