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Job Title


Account Manager (Retail)


Company : Publicis Groupe


Location : Sydney, Australia


Created : 2025-05-31


Job Type : Full Time


Job Description

Company DescriptionAs part of Publicis Groupe, we unleash the power of creativity, data, and media to deliver personalized experiences at scale. We have one of the most robust data sets in the industry and world-class marketplace connections and buying scale. You cant escape it.Our moment is as complex as its ever been. An era of blink-and-youll-miss-it thats always whizzing, scrolling, streaming by. And its not slowing down.Yet instead of staying connected moving people with real human insight marketers feel even more disconnected. Frantically optimizing with only the next few minutes in mind. Trying to solve this ever-evolving puzzle with a short-term focus.Instead of pioneering an ever-expanding universe...... And all the creative solutions that await us.At Starcom, its never scared us when the kaleidoscope of marketing added another shiny mirror. Weve seen this as an opportunity since Leo Burnett first reached his hands to the stars. To move the brands we support every day by truly knowing the real people who support them. Responsibly unlocking possibilities across new channels, new technologies, new data opportunities, and beyond.Its our opportunity to pioneer the next new world for your business. And to prove that media . . . is always the message. We know the next ten years will look a lot different. So will the ten after that. Thats where our expertise comes in to explore and decipher it all alongside you. Our people help you navigate whats next, moving your business forward to the future by moving your customers forward today.These days its no longer what you shout from the mountaintops. It takes true insight to move people at the human level in a powerful, lasting way.Because how you move people moves your business for goodJob DescriptionStarcom Australia are looking for a talented Account Manager to join our team. Whether youre a driven Senior Executive ready to take the next step, or an experienced Manager seeking a new challenge, wed love to hear from you!No two days are the same in this planning-focused role. You can expect to be at the centre of campaign planning and delivery as you lead the day-to-day management of client relationships and media campaigns from briefing through to execution and post-campaign analysis. Youll be the key liaison between clients and internal teams, ensuring campaigns are delivered on time, on budget, and to a high standard and collaborate closely with Strategy, Investment, and Data & Tech teams to develop integrated media solutions that drive results.Your client patch will consist of a well-known and respected challenger Supermarket brand, who have a strong appetite for innovative executions and impactful media across all key channels across offline, digital, and performance. There is also scope for this role to focus on the liquor portfolio of this retail group, allowing for growth across innovation and digital, whilst there still being plenty of space for planning and client service.You will use your impeccable attention to detail to craft and manage end-to-end media plans, that are thoughtfully considered and well-structured and provide insight-led media recommendations that align with client objectives and channel strategy.Within the agency, you are the lynchpin of cross functional teams and will be expected to drive a culture of connection and collaboration. Youll have the platform to foster and maintain strong relationships with clients and stakeholders, acting as their trusted partner and key point of contact and have strong relationships with media and tech partners to explore innovative solutions.With the support of a full team, you will drive campaign implementation and delivery, providing accurate and timely execution of campaigns, from briefing through to launch and optimisation. You will bring your best-in-class client service skills to provide clear and proactive updates and post-campaign reports, that showcase results and drive actionable insights.Working alongside the Business Director, you will have the opportunity to build on your people management skills and support the development of an Account Executive and Coordinator. As a manager, youll oversee, mentor and guide their output to ensure excellence across all deliverables and contribute to their development.Importantly, you will join a wonderfully supportive and passionate team who are hungry to make great work and be a valued member of our diverse and talented agency, becoming a key contributor to Starcoms culture of Never Standing Still.Your day to day will look like:Efficient handling of the daily requirements of client and agency stakeholders and being a trusted and reliable point of contactPreparing implementation planning responses, ensuring the plans reflect the clients business needs and media environment to maximise return on investmentEngaging in media planning activities across all channels, contributing to comprehensive and effective strategiesCollaborating closely with Investment, Digital and Performance leads to ensure smooth workflow coordination within the teamOverseeing financial management including invoicing and payments processDriving client WIP sessions and meetings, demonstrating leadership in communication and project managementPromoting the agencys specialist services and research initiativesEnsuring clients are informed on general media industry topics and trends, which may affect their businessAnticipating client needs and building positive long-term partnershipsWhat youre looking for:A strong team with a supportive and collaborative culturePartnering with a client who is open to being challenged and working progressivelyOpportunity to fulfil your career goals in a business large enough to accommodate them - we have one of the finest mobility programs GLOBALLY!What type of person will be successful in this role:Min. 3 years experience within a media agency, advertising, publishing backgroundExcellent all-round media planning skills, with a strong understanding of offline and digital media channelsStrong understanding of the media implementation processAbility to work collaboratively with cross functional teams (Strategy, Investment, Digital, Performance) and within a large agency village across Media, Creative and PRAbility to build strong client and stakeholder partnershipsStrong understanding of the financial processStrong communication and presentation skillsGood financial acumen and understanding of financial management (including invoicing and payment process)Excellent attention to detail you will run client WIPs, ensuring planning and deliverables are on trackExcellent level of client service, you are super responsive, efficient and understand the importance of accountabilityAbility to upskill and mentor junior members of the team, helping to support their developmentAbility to multi-task and manage multiple and shifting prioritiesHave a curious nature, with the drive to continuously learn and growUnfortunately visa sponsorship cannot be offered, therefore only candidates with unlimited Australian working rights can be considered.#LI-LJ1Additional InformationPublicis Groupe benefits: Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world''s most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com.Enjoy all the perks that come with our network offering:A comprehensive Wholeself program supporting physical, mindful, and financial wellbeing.A creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Libert flexibility approach "working your way with us."Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.Extensive Learning & Development opportunities including more than 15,000 learning programs via our online learning platform, Marcel Classes.A culture of open feedback and support to reach your goals through our Career Conversations program.A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, galit, enABLE, EmbRACE, and cologique committees.Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service.Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave.Access to counsellors, psychologists, and professionals through Sonder, an all-in-one digital wellbeing technology platform designed to support psychological, medical & safety needs.A workplace that stands together to provide a more open, supportive, and recovery-forward culture for all employees with life-threatening illnesses. Read more about our Working With Cancer Pledge: partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network.If you don''t tick every box in this ad, please don''t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes so if this role resonates with you, please apply.Diversity. Inclusion. Equity. More than just words; these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions.Uniqueness is powerful; without it, we wouldn''t be where we are today. So be you we like it that way.We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via recruitmentpublicisgroupe.com; your personal information will be kept confidential. #J-18808-Ljbffr