Job Title

Number Of Positions Available1About UsThe Salvation Army is a Christian movement and one of Australia''s largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here providing support, safety, community, and opportunity.Position Title:Emergency Relief AssessorLocation:Sunshine CoastEmployment Type:Full time | Monday Friday 8.45am 5.15pmFlexibility:Hybrid | WFH 3 days a week and 2 days in OfficeClassification:SCHADS Level 3The Salvation Army Doorways program provides person-centred care to community members experiencing financial crisis or hardship. Our practitioners work within trauma-informed, strength-based, holistic principles to build capacity, resilience, and well-being.Join our Emergency Relief team in Sunshine Coast!The RoleAs an Emergency Relief Assessor, you will assess community member needs and determine appropriate financial assistance and referrals. This is a full-time position based on the Sunshine Coast.Key ResponsibilitiesConduct interviews and assessments for emergency relief with community members over the phone, following Doorways guidelines.Determine assistance in line with Doorways standards of practice.Assist community members in accessing support services through referrals and advocacy with service providers.Collaborate with the local mission delivery model and work with the Corps.You Must HaveDiploma level (preferred) or Certificate IV (minimum) qualification in a related field (e.g., Community Services).Experience in community services sector is desirable.Experience working with culturally and linguistically diverse backgrounds is beneficial.Experience in fast-paced environments (contact centre) is highly regarded.Current and valid QLD Working with Childrens Check.Applications will close as soon as a suitable candidate is secured.The Salvation Army is an Equal Opportunity Employer that values diversity and inclusion. We encourage applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples.We are committed to child safety and require all child-facing roles to complete a Working with Children Check. All roles also require a Nationally Coordinated Criminal History Check.Our core values are Integrity, Compassion, Respect, Diversity, and Collaboration. #J-18808-Ljbffr