Job Title

Adelaides Finest Supermarkets Pasadena Foodland is seeking a Customer Service 2IC (Second-in-Charge). This role involves supporting the Customer Service Manager and ensuring smooth operations within the customer service team. This is a 38-hour per week position, operating across a 7-day rotating roster. Applicants must have previous leadership and customer service experience. Supermarket experience is not essential but will be regarded favorably. Required Skills & Qualifications: Strong leadership and communication skills. Experience in customer service and supervisory roles. Ability to handle escalations and solve problems efficiently. Ability to work under pressure and multitask effectively. Maintain a clean and safe environment for customers and staff. Willingness to work across all trading hours. Assist in training and developing the customer service team in processes. To apply online, click the ''Apply'' button and upload your cover letter and resume. Application Questions: How many years'' experience do you have as a Customer Service Second-in-Charge? Do you have customer service experience? Which statement best describes your right to work in Australia? How many years'' experience do you have as a Customer Service Supervisor? Please include any additional relevant details that prompted you to report this job ad as fraudulent, misleading, or discriminatory. Looking for career advice? Find all the information and tips you need on our career advice page. #J-18808-Ljbffr