Job Title

Company DescriptionBelong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyones contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticatedluxury accommodation, world-class dining, and impeccable hospitality. The hotels 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbanes best accommodation experience. The hotel also features elegant and indulgent food and beverage outlets, an executive lounge, two fitness centres, a day spa and fully flexible event spaces for up to 1100 delegates.Job DescriptionBring your passion for food and beverage service to Brisbane''s most prestigious and largest conferencing and events operations. We are seeking motivated and energetic individuals who are committed to delivering exceptional service at a range of high-end conferences and exclusive events hosted at our world-class venue.Deliver outstanding customer service to guests during conferences and eventsWork with your team to set conference rooms promptly and accurately to the specifications described on the function sheetsEnsure client expectations are met, delivering food and beverage service that exudes luxury and aligns with Sofitel brand standardsTake responsibility for your designated rooms or sections during serviceEnsure all food and beverages requirements are delivered on time and as specifiedServe food and beverages in a professional and timely mannerMaintain cleanliness and hygiene standards in all service areasCollaborate with kitchen staff and event coordinators to ensure smooth event executionAddress guest inquiries and resolve any issues promptly and courteouslyAdhere to all food safety and responsible alcohol service guidelinesParticipate in pre-event briefings and post-event debriefingsQualificationsHigh school diploma or equivalentProven experience in food and beverage service, preferably in a conference or events settingExcellent customer service skills with a friendly and professional demeanorStrong communication and interpersonal skillsAbility to work efficiently in a fast-paced environmentTeamwork-oriented with a positive attitudeFlexibility to work varying shifts, including evenings, weekends, and holidaysPhysical stamina to stand for extended periods and lift up to 25 poundsResponsible Service of Alcohol (RSA) certification (required)Food Safety Certification (preferred)Problem-solving skills and ability to think on your feetKnowledge of hospitality industry practices is a plusAdditional InformationBring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.Thrive in our Sofitel Brisbane Central community, with:Discounts for ambassadors, families and friendsat Accor HotelsworldwideComplimentary hotel stay package to celebrate your work anniversarySecure parking in the centre of Brisbane for only $10 per dayDirect access to Central train stationComplimentary food in the ambassador dining roomLaundered uniforms.Let your passion shine, visit careers.accor.com #J-18808-Ljbffr