Job Title

We are looking for another receptionist to help in continuing to provide amazing client service in our busy small animal vet hospital!You will join a team of 9 vets, 9 Nurses and 3 support staff including a Practice Manager.We are a well-known vet clinic and have been established in the local area for a long time. We have a large and growing client base, and we need your help to continue to deliver great customer care to our clients and their pets.Why work with Greencross Vets?We offer a great continuing education program year roundYearly symposium with a large selection of courses to choose fromWe support career growth and development; the sky is the limit!!Opportunities to move up the ladder in your careerLarge support network of Nurses and Vets to be able to collaborate with and learn fromWe work closely with Petbarn to provide clients with a comprehensive and great client/patient experienceGenerous staff discounts on services and productsfor your pet/sWe ensure our team has a good work/life balanceWhy work at our clinic?We are a happy and engaged team that support one anotherWe all share in a professional attitude towards our work and ensure we uphold exceptional client and patient careYou will have the support of a large team to be able to collaborate withBusy practice with great clientsWe continually try to be innovative to ensure we are offering the best we can to our clients and patientsWhat attributes are we seekingSomeone that has previous experience working in a receptionist/administrative roleProficient in using computersA motivated and driven personCaring and compassionateSomeone that loves animals and wants to get their foot in the door to working in a vet clinicGreat customer service skills and be able to build rapport with our clientsOrganised and has high attention to detailAbility to deal with a varying workload and be able to prioritise work tasksCan multi-task and work well under pressureAccountable and reliableWork well within a teamHelp with driving our clinic initiatives and goalsAbout the roleThe role is part-time with an offering of 25-30 hours per weekThe shifts are Mon -Wed and every second Saturday, though you may be asked to cover other shifts during staff leave periodsYou will be responsible for all reception duties including welcoming clients and patients on arrival, answering the phone, booking appointments through our patient management program, taking and receipting payments, sending and responding to emails from clients, organising patient admission paperwork, banking duties and other administrative tasks needed.Triaging patients (which will be trained on induction)Providing general advise on vaccine schedules, food and parasite preventionProviding and doing up estimates for elective patient proceduresYou will be exposedto a busy practice that will ensure your customer service skills are not wasted and you can practice them every dayYou will be workingwith a great team that all get along well and are like family!If this sounds like the role for you, then please dont hesitate to apply! We look forward to meeting with you! #J-18808-Ljbffr