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Job Title


Assistant Customer Service Manager


Company : Woolworths Group


Location : Wollongong, New South Wales


Created : 2025-05-17


Job Type : Full Time


Job Description

Join to apply for the Assistant Customer Service Manager role at Woolworths Group Get AI-powered advice on this job and more exclusive features. Roster option 1 Start day - End day - Start time - End time Sunday to Thursday, 10:00 AM - 8:00 PM Responsibilities and Benefits Engaging and inclusive team environment where you can be yourself while delivering a consistently good shopping experience for our customers Support in your first leadership role - Learn how to lead and providing you with a gateway to your career in retail Flexibility to work a 4-day work week to enable a healthy work/life balance to suit your personal needs and business requirements Attractive team benefits & perks with brands youll know and love! About The Role Our Assistant Department Manager roles are the gateway to an interesting, fulfilling, and exciting career at Woolworths Group. Supported by our Store Leadership Pathway, you will learn key leadership skills and department capabilities, providing a solid foundation for your future development. Assistant Department Managers play a key role in the daily functions of their department, working closely across the store to ensure a great shopping experience for customers and a positive work environment for our team. What Youll Bring Ability to engage and role model ways to delight customers through Everyday ACTs - Acknowledge, Care & Thank. Prioritize safety for team and customers by following correct processes Desire to learn department operations and support the team Ability to collaborate effectively with others Developing awareness of your leadership style and a desire to grow into a future leader Appreciation of working across stores to enhance the shopping experience Curious mindset to develop your skills and support your career growth What You''ll Experience Opportunities to grow your career through our Stores Leadership Pathway Exclusive discounts via our Everyday Rewards Program Workplace support including 24/7 access to the Sonder App for well-being resources Paid parental leave for primary caregivers and resources on balancing family & work Flexibility to work a 4-day week to support work/life balance; discussions encouraged to tailor flexibility to your needs Endless possibilities with Woolworths Group We are part of Woolworths Group, with over 200,000 passionate team members working together to create better experiences for our customers. We support innovation, growth, and meaningful impact, with a culture of care and flexibility. Everyone belongs at Woolworths Group We value diversity, equity, inclusion, and belonging. We strive to create an inclusive workplace where everyone can reach their full potential. We encourage all candidates to apply and support adjustments during the hiring process. #J-18808-Ljbffr