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Join to apply for the Customer Contact Centre Support Officer role at Indigenous Business Australia2 days ago Be among the first 25 applicantsJoin to apply for the Customer Contact Centre Support Officer role at Indigenous Business AustraliaGet AI-powered advice on this job and more exclusive features.Indigenous Business Australia provided pay rangeThis range is provided by Indigenous Business Australia. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.Base pay rangeA$92,817.00/yr - A$98,420.00/yrEmployment type: Full-time OngoingLocation: Perth, Sydney or BrisbaneWant to work with an organisation that drives financial inclusion and economic empowerment with Aboriginal and Torres Strait Islander people? Well, we''ve got just the job for you...Indigenous Business Australia (IBA), partners and invests with Aboriginal and Torres Strait Islander people who want to own their future. We go further than provide money; we invest in people, places and ideas that are ready. We help make them real. Were deeply invested in the financial success and economic independence of Indigenous Australians. Its why we exist.We provide a range of services for Indigenous Australians to create wealth and accumulate assets, take up investment opportunities, create business enterprises that provide additional employment opportunities, and to purchase homes. We achieve these outcomes by applying a commercial focus, and by building mutually respectful and productive partnerships with Indigenous Australians, government, non-government and private sector organisations.Our staff are invested, informed, responsive, respectful and connected.Want to know more? Read about the stories that make up IBA here.About the roleWe are looking for a Support Officer to be part of our Business Customer Contact Centre within the Business Solutions Service & Support Team.The team is the first point of contact for customers seeking business support and services. This frontline role will deliver high-quality customer service by responding to web and call enquiries, providing accurate information and guiding individuals and businesses through IBAs range of services and programs supporting IBAs commitment to empowering Aboriginal and Torres Strait Islander people to achieve economic independence and financial wellbeing.What youll bring to the teamExcellent verbal and written communication skillsExceptional customer serviceHigh level of attention to detailAbility to multi-task and manage time effectivelyHigh level of empathy, professionalism and resilienceWhat you will get in returnA values-based organisation that drives financial inclusion and economic empowerment with Aboriginal and Torres Strait Islander people.15.4% employer contribution to superannuation.Not-for-profit status, with access to Salary Packaging.4 weeks annual leave, with half pay annual leave and purchased leave available.Christmas close down without leave deduction.18 days personal/carers leave.Cultural CapabilityAwareness and understanding of Aboriginal and/or Torres Strait Islander societies and culture.Ability to liaise and communicate sensitively and effectively with Aboriginal and Torres Strait Islander staff.Want to know more about IBA?Visit www.iba.gov.auLocation: Perth, Sydney or BrisbaneSeniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionCustomer Service and FinanceIndustriesTelephone Call Centers and Financial ServicesReferrals increase your chances of interviewing at Indigenous Business Australia by 2xSign in to set job alerts for Customer Support Officer roles.Perth, Western Australia, Australia 1 year agoPerth, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 1 day agoPerth, Western Australia, Australia 5 days agoBayswater, Western Australia, Australia 1 week agoCanning Vale, Western Australia, Australia 4 weeks agoPerth, Western Australia, Australia 1 month agoCommBank Customer Service Branch Network - Central Metro AreaPerth, Western Australia, Australia 5 days agoPerth, Western Australia, Australia 2 weeks agoMelville, Western Australia, Australia 13 hours agoMurdoch, Western Australia, Australia 6 days agoBibra Lake, Western Australia, Australia 6 days agoCustomer Service, Mishandled Baggage (Perth Airport)Perth Airport, Western Australia, Australia 6 days agoPerth, Western Australia, Australia 1 week agoOsborne Park, Western Australia, Australia 21 hours agoPerth, Western Australia, Australia 1 week agoNorth Perth, Western Australia, Australia 1 week agoCanning Vale, Western Australia, Australia 6 days agoWelshpool, Western Australia, Australia 1 day agoBedford, Western Australia, Australia 1 week agoYokine, Western Australia, Australia 14 hours agoPerth, Western Australia, Australia 2 days agoPerth, Western Australia, Australia A$83,114.00-A$89,226.00 2 weeks agoPerth, Western Australia, Australia 2 weeks agoBibra Lake, Western Australia, Australia 2 weeks agoPerth, Western Australia, Australia 16 hours agoBeckenham, Western Australia, Australia 1 day agoMelville, Western Australia, Australia 17 hours agoPerth, Western Australia, Australia 4 weeks agoOsborne Park, Western Australia, Australia 1 day agoBurswood, Western Australia, Australia 1 week agoOsborne Park, Western Australia, Australia 1 day agoOsborne Park, Western Australia, Australia 2 weeks agoPerth, Western Australia, Australia 2 weeks agoClient Service Officer - Karrinyup/FloreatKarrinyup, Western Australia, Australia 1 week agoGuest Experience Expert (Service Experience)Perth, Western Australia, Australia 2 days agoWere unlocking community knowledge in a new way. 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