Job Title

1 month ago Be among the first 25 applicantsAt the heart of our service offering are our people and our promise to deliver a better logistics experience. efm Logistics is the largest 4PL provider in Australia & NZ, offering more than just shipping. We design, build, manage, and provide integrated, optimized supply chain solutions.As an independent service provider, we create tailored transport and warehousing solutions using a single technology platform and a dedicated Account Management team. Backed by 200+ industry experts, our people, technology, and innovation distinguish us from the competition.We are seeking a Data Administration Manager (MDM Manager) to lead a high-performing team, ensure top-tier data quality on our platform, drive data governance for billing accuracy, and minimize carrier claims. The role emphasizes team development, continuous improvement, and maintaining positive relationships within efm and with our business partners.RequirementsEnsure robust systems and data governance controls are in place, including maintaining documented process maps, procedure manuals, and relevant training for the broader businessAccountable for the completeness, timeliness, and accuracy of MDM case requestsEstablish and maintain productive relationships with all internal and external stakeholders to manage issues smoothlyManage and oversee the training and development of the MDM teamConduct monthly formal performance reviews aligned with efm''s objectives, including KPI management and reporting on efficiency and qualityProvide analysis and reporting to Senior ManagementImplement process improvements and initiatives, including technology and best business practicesEnsure new carriers and customers are onboarded accurately and timely to maximize revenue and minimize billing errorsAbout you:Minimum 2 years'' experience in team management within a growing, dynamic organizationExpertise in Business Analysis, Master Data Management, or similarTransport/Logistics industry experience is beneficial but not essentialStrong leadership and mentoring skills for professional developmentProven experience leading change, including IT system transitions and continuous improvementPractical approach and operational work capabilityStrong system, data, and analytical skills to identify trends and areas for improvementBenefitsRegular professional development and career progression opportunitiesDynamic, empowering culture encouraging innovationOpportunity to be part of an industry leaderCompetitive salary and bonus schemeModern office space and technology at Moorabbin''s Morris Moor complexFree parking and onsite cafCompany functions and team-building activitiesPartnership with charities for volunteering and community impactAdditional DetailsSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: FinanceIndustries: IT Services and IT Consulting #J-18808-Ljbffr