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1 day ago Be among the first 25 applicantsThis range is provided by Achieve Australia. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.Base pay rangeA$110,000.00/yr - A$120,000.00/yrDirect message the job poster from Achieve AustraliaSenior Talent Acquisition Professional - Candidate Experience SpecialistPurpose of the Disability Service Manager roleAs the Service Manager, you play a vital role in bringing Achieve Australia''s South East Queensland vision to life. Your leadership and dedication will be instrumental in enhancing the quality of life and health supports for our clients, fostering staff performance and engagement, and ensuring the sustainability of services. You will help implement Achieve Australias practice framework to create meaningful service outcomes that align with our core purpose and strategic direction. Your commitment to inclusion and diversity will make a tangible difference in the service cluster, positively impacting the lives of those we support.Why Join Team Achieve?At Achieve Australia, we embrace a rich tapestry of backgrounds and life experiences, believing that this diversity is what makes our organisation a truly exceptional place to work. Our passion for inclusion extends to our staff and the individuals we support, creating a vibrant and supportive community. We warmly encourage applicants of all ages, cultural backgrounds, abilities, and those who identify with a disability to become a part of our team. Unique skills and innovative ideas are always welcomed at Achieve. We are committed to providing equal opportunities for everyone.At Achieve Australia, our mission centres around the people we support. As a for purpose organisation, we are more than just a workplace; we are a community dedicated to making inclusion a reality for individuals with disabilities. Join us in this rewarding journey and help us create a brighter future together!What reasonable adjustments can we make to our recruitment process to welcome you?We want to meet the best candidates for our jobs. Please email careers@achieveaustralia.org.au or call us on 02 9066-5550 to discuss any reasonable adjustments we can make so you can take part in our recruitment process and/or visit one of our sites.Role Responsibilities: As a Service Manager, you will:Hold acccountability for customer, staff, quality and financial outcomes.Manage site finances and accounts aligned to the budget and P&L, including managing site rostering, SIL and household operating accounts and ensuring client personal finances are managed and recorded appropriately.Manage quality and safeguarding responsibilities for the site and clients ensuring staff are appropriately trained, meet NDIS practice standard requirements, incidents, complaints and feedback, and risks are documented and managed.Embed a culture of continuous improvement, active support and client safeguarding improving practices and culture to protect, clients, children and other vulnerable people from harm and neglect and help maximise positive client outcomes.Proactively manage positive stakeholder and client relationships as key contact and liaison for clients and families, management, managing service entry and exit, data collection and evidence for client SIL planning and contributing to plan review.Drive workforce management, identifying and actioning staff vacancies, supporting onboarding, compliance and training activity, supervision, performance management and development, leave management, and grievances.Manage employee engagement, morale and promote a positive employee experience for all staff within their site.Proactively manage WHS including timely actioning and resolution of workers compensation matters, hazard and Incident identification, reporting, and resolution and WHS Training and Compliance is maintained.Support with an on-call rotating roster for nights and weekends.To be successful in this role, you will need:Relevant tertiary qualifications or equivalent (Disability, Nursing or related).Understanding of NDIS, the principles of active support and human rights-based approach to service delivery and experience managing multi-site accommodation service.Ability to transform the performance and culture in the workplace, with a commitment to client outcomes and a positive employee experience.Proficient computer literacy skills including MS Office Suite, HRIS and CMS systems.Experience understanding business and financial drivers of a disability service and an ability to apply them to a supported independent living model.Strong interpersonal and relationship building skills with internal and external stakeholders.Current QLD Drivers License and blue card.Achieve Australia has been supporting people with disability for 70 years. Be part of our proud tradition.Achieve is a registered NDIS provider delivering integrated clinical, health, social, and disability services. Join us in providing exceptional support services in accommodation, community participation supported employment, and support coordination. We operate across Greater Sydney and the Northern Rivers regions in NSW.What Sets Us ApartOur CommitmentAt Achieve, it''s more than a job. Our dedicated staff make a positive difference to the people we support each day and in turn, we support our staff. We value our team in an environment where everyone can proudly be themselves. We embrace diversity, recognising the richness that different life experiences, languages, and cultures bring to our clients and to Achieve as an organisation.Great employee benefitsSalary packaging options mean you keep more of your take home pay before tax.Car leasing is another salary packaging option.Free personal and financial counselling for you and your family.Range of paid leave and flexible work arrangements.Support for a healthy lifestyle, including fitness memberships and wellness programs.Regular training and support to succeed in your role.A strong record of promoting from within.Do you need more information?Role description If you would like a copy of the role description, please email our team on careers@achieveaustralia.org.auAbout Achieve: click here to visit the Achieve Australia website to learn more about us.Do you have any questions about this role or need any support applying for the role? email careers@achieveaustralia.org.au or call 02 9066-5550 and we will be in contact with you.Achieve Australia is committed to safer recruitment practices, which safeguard and promote the welfare of the people we support, and staff are expected to share this commitment. To achieve this, your application may be subject to pre-employment checks including reference checks, a Police check, NDIS Worker Check, Working with Children check, right to work in Australia check. Please note criminal history does not immediately affect employment opportunities.How to apply: To register your interest, please click Apply Now and provide a resume and cover letter outlining your suitability for the role.Seniority levelSeniority levelDirectorEmployment typeEmployment typeFull-timeJob functionJob functionHealth Care Provider and ManagementIndustriesCommunity Services, Health and Human Services, and Individual and Family ServicesReferrals increase your chances of interviewing at Achieve Australia by 2xSign in to set job alerts for Disability Specialist roles.EOI - Senior Advisor, Students with Disability - Diversity, Disability & InclusionBrisbane, Queensland, Australia 1 day agoPrincipal Policy Officer - Disability, Inclusion & Student ServicesBrisbane, Queensland, Australia 1 week agoEOI - Senior Advisor, Students with Disability - Diversity, Disability & InclusionBrisbane, Queensland, Australia 1 day agoPrincipal Advisor - Office of the Assistant Director-General, Reviews, Curriculum, Teaching and LearningBrisbane, Queensland, Australia 1 week agoPrincipal Policy Officer - Disability, Inclusion & Student ServicesBrisbane, Queensland, Australia 1 week agoPhysiotherapist Talent Pool - Department of EducationBrisbane, Queensland, Australia 3 months agoBrisbane, Queensland, Australia 2 weeks agoPhysiotherapist Talent Pool - Department of EducationBrisbane, Queensland, Australia 2 weeks agoCaboolture, Queensland, Australia 4 months agoRedbank Plains, Queensland, Australia 11 hours agoDisability Employment Consultant - Upper Mt GravattUpper Mount Gravatt, Queensland, Australia 3 days agoPrincipal Advisor - Office of the Assistant Director-General, Reviews, Curriculum, Teaching and LearningBrisbane, Queensland, Australia 1 week agoHead of Special Education Services (H01) - Victoria Point State High School - Special Education ProgramEast Brisbane, Queensland, Australia 1 week agoDurack, Queensland, Australia 3 months agoBrisbane, Queensland, Australia 6 months agoBrisbane, Queensland, Australia 1 month agoCleveland, Queensland, Australia 2 weeks agoNorth Lakes, Queensland, Australia 4 months agoHead of Special Education Services (H01) - Victoria Point State High School - Special Education ProgramEast Brisbane, Queensland, Australia 1 week agoRedcliffe, Queensland, Australia 4 weeks agoBrisbane, Queensland, Australia 6 days agoHead of Special Education Services (H01) - Aspley State School - Special Education ProgramBrisbane, Queensland, Australia 6 days agoOccupational Therapist Workplace, Disability and Assessment ConsultantBrisbane City, Queensland, Australia 2 weeks agoHead of Special Education Services (H01) - Aspley State School - Special Education ProgramBrisbane, Queensland, Australia 6 days agoBrisbane, Queensland, Australia 1 week agoDisability Support Worker - Caboolture SILCaboolture, Queensland, Australia 6 days agoEagle Farm, Queensland, Australia 1 week agoWere unlocking community knowledge in a new way. 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