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Knauf began as an idea from two brothers and has grown into a global industry leader spanning 90 countries, multiple brands, and with more than 41,500 employees worldwide. Through our people and state-of-the-art plants, we produce high-performing solutions ranging from drywall systems, plasters, and insulating materials to external thermal insulation composite systems.At Knauf, were committed to helping you build better, smarter, and more sustainably. Were looking for a dynamic and experienced Fulfilment Centre Manager to lead the team and drive the success of this exciting new venture based in Kunda Park, QLD.About the Role:As the Fulfilment Centre Manager, you will be responsible for overseeing the day-to-day operations of our Kunda Park fulfilment centre. This is a hands-on leadership role where you will manage a small team, ensure exceptional customer service, and maintain efficient warehouse and delivery operations. You will play a key role in building a high-performing team and fostering a positive workplace culture.If you are a motivated leader with a passion for logistics, customer service, and team development, this is your opportunity to make a significant impact and grow your career with a global industry leader.Operating hours will be from 6:00 AM to 3:00 PM."Key Responsibilities:Lead and manage the operations of the trade store, including warehouse, delivery, and customer service functionsBuild, train, and mentor a high-performing team, fostering a culture of collaboration, safety, and excellenceOversee the safe and timely delivery of plasterboard and related materials to clients, ensuring customer satisfactionManage inventory, including stock control, replenishment, and minimizing damage or lossEnsure the warehouse is organized, clean, and compliant with safety standardsDevelop and implement efficient processes for order picking, packing, and deliveryCollaborate with the sales team to meet customer needs and achieve business goalsMonitor and report on key performance indicators (KPIs) to ensure operational efficiencyDrive a strong focus on workplace health and safety, ensuring compliance with all regulationsAct as the primary point of contact for customers, resolving issues and building strong relationshipsWhat Were Looking For:Proven experience in a leadership role within logistics, warehousing, or trade store operationsStrong people management skills, with the ability to motivate and develop a teamExcellent organizational and problem-solving abilities, with a focus on operational efficiencyA customer-focused mindset, with a commitment to delivering exceptional serviceExperience in inventory management and stock controlA proactive and hands-on approach, with the ability to adapt to a fast-paced environmentForklift license or experience is advantageous (training/certification may be provided)Knowledge of plasterboard or construction materials is desirable but not essentialWhats on Offer:Competitive salary package + performance-based incentivesAnnual pay reviews14-week Parental Leave (Primary Carer)Opportunities for career growth and internal promotionsA supportive team environment with a strong focus on work-life balanceThe chance to lead a brand-new store opening and shape its success from the ground upA workplace culture that values diversity, equity, and inclusion, where everyone is empowered to thriveOur Commitment to Diversity, Equity, and Inclusion (DEI):At Knauf, we believe that diversity isn''t just a buzzwordit''s the foundation of our success. We''re on a mission to create an inclusive workplace that reflects the rich tapestry of the communities we serve. By welcoming individuals from all backgrounds, experiences, and perspectives, we foster innovation and drive excellence in everything we do.How to Apply:If youre ready to take on a leadership role and be part of this exciting opportunity in our Geebung store, apply now!Please note: Applicants must have the right to work in Australia. As part of the recruitment process, successful candidates will undergo police and medical checks for security clearance. #J-18808-Ljbffr