With more than 218,000 members weve been a part of the Tasmanian community for over 100 years we''re Tasmanias shoulder to lean on and voice when it matters. Our values guide us in all that we do Engage with Heart, Unleash Potential, Walk the Talk and Together we Thrive. With our local knowledge and as the states number one brand were here to support our members by helping them enjoy life, giving them a helping hand and making their money go further.About the role:As Senior Product Manager, you''ll lead the development and prioritisation of diverse initiatives that enhance member experience and operational effectiveness. One day you could be leading the design for a new self-service feature, and the next analysing an opportunity for process automation. This role bridges member needs with business objectives, working collaboratively with stakeholders to define problems, establish success metrics, and oversee initiatives from concept through to delivery of measurable outcomes.In this influential position, you''ll work collaboratively with stakeholders to translate business objectives and member needs into actionable plans, ensuring each initiative delivers measurable value while maintaining alignment with RACT''s strategic vision.What youll be doing:Develop and champion a prioritised roadmap of initiatives spanning member experience and operational improvements.Evaluate and prioritise initiatives based on strategic value, member impact, and organisational benefit.Define clear problem statements and success criteria that guide solution development across multiple domains.Facilitate cross-functional workshops to gather requirements and build consensus among diverse stakeholders.Collaborate with experience design teams, business units, technology partners, and delivery teams.Manage a portfolio of products and services, ensuring continuous improvement and member satisfaction.Build effective relationships across all business units to understand their needs and align priorities.Report on progress and outcomes with a focus on incremental value delivery.Develop business cases for investments, clearly articulating value propositions and expected returns.What youll bring:Proven experience in product management across diverse business domains, with experience in financial services or regulated environments highly regarded.Ability to manage and prioritise a varied backlog of initiatives with competing priorities.Experience in translating stakeholder requirements into actionable plans and deliverables.Strong facilitation skills to drive consensus in a complex stakeholder environment.Understanding of both business operations and member experience principles.Tertiary qualifications in business, technology, or related discipline.Product Management certification highly regarded (e.g., Certified Scrum Product Owner, Product Management Certification).Excellent communication and stakeholder management capabilities.At RACT, were not just a workplace were a community. When you join our team, you become part of something bigger. Your ideas and the work you do will help shape our community and environment.Heres why youll love being part of our team:Staff discounts: Enjoy significant discounts on RACT home and car insurance, and free Ultimate Roadside Assistance.Wellbeing leave: Three days of Wellbeing Leave available per year that can be used however you wish.Superannuation contribution matching: For every dollar you contribute to your superannuation, well match it up to 2%.Career growth: We invest in your development because your success is our success.Flexible work: Life isnt one-size-fits-all, and neither is our work. Balance your life commitments with our flexible work environment.By joining RACT you''ll be a part of an inclusive culture that celebrates diversity every individual is valued and respected. We invite people from all backgrounds to apply.Ready to join the RACT family? We would love to hear from you!Reach out to our People and Culture Team on peopleandculture@ract.com.au if you have any questions about this role or working with RACT. Please submit your applications via SEEK and attach an up-to-date CV and cover letter by Sunday 1 June 2025. #J-18808-Ljbffr
Job Title
Senior Product Manager