Job Title

NSW Telco Authority - Director Strategy, Policy and GovernanceAre you ready to shape strategic direction and drive policy reform to make a difference in how NSW stays connected?Ongoing opportunity based in Sydney or Tweed Heads with some travel across the state required. Flexible working arrangements are available to all staff in the Telco Authority.Total Remuneration Package from $230k (including superannuation), commensurate with experience.About the RoleAs the Director Strategy, Policy and Governance, you''ll play a pivotal role in shaping the strategic direction of the NSW Telco Authority. You''ll lead the development of enterprise strategy, oversee corporate planning, and ensure robust performance monitoring systems are in place. A key part of your role will involve leading the development of business cases and new policy proposals to support strategic priorities and funding decisions. You will also drive the states connectivity strategy and policy initiatives across NSW Government, supporting the delivery of enhanced connectivity outcomes for communities and stakeholders. By collaborating with a diverse range of partners, you''ll contribute to legislative and regulatory reforms and provide expert advice to ensure strategic initiatives align with government priorities.Role ResponsibilitiesLead organisational strategic planning and corporate strategy development, ensuring alignment with legislated mandates, government priorities, and operational goals.Lead whole-of-government connectivity initiatives across NSW, developing integrated strategies and forward-looking policies, ensuring a coordinated approach across business areas and supporting the effective convergence of government programs, infrastructure, and services.Develop robust business cases that clearly articulate strategic rationale, expected benefits, and alignment with government policy priorities, working closely with partner agencies, including NSW Treasury, to secure support, funding, and implementation pathways.Align strategic objectives with operational planning and performance frameworks, translating priorities into actionable plans with clear accountability, measurable outcomes, and ongoing impact monitoring.Provide authoritative strategic advice on legislative and regulatory reforms, supporting policy alignment, risk mitigation, and compliance with relevant statutory and governance requirements.Build and maintain strong relationships with internal teams, government agencies, industry partners, and external stakeholders to co-design innovative, sustainable connectivity solutions.Oversee the creation and delivery of the annual corporate plan, ensuring alignment between strategic priorities, resource allocation, and organizational delivery capabilities.Lead and inspire a high-performance team, fostering a culture of collaboration and excellence.Does This Sound Like You?A visionary leader with a proven track record of delivering strategic initiatives that influence organizational direction and drive outcomes.Skilled in strategy development, policy and legislative reform, business case development, and enterprise performance management and reporting.Adept at engaging, influencing, and negotiating with diverse stakeholders to achieve shared goals.Resilient, innovative, and capable of navigating complex connectivity challenges in a dynamic environment.Possess relevant tertiary qualifications and the ability to obtain a security clearance.Application ProcessYour application should include an up-to-date CV and a cover letter (no more than two pages) detailing your relevant skills and experience. Please attach the cover letter to the same document as your resume/CV.About NSW Telco AuthorityNSW Telco Authority (NSWTA) manages the Public Safety Network for emergency responders, working with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters. We oversee over $1.5 billion in key NSW Government projects that connect communities and support emergency services. We lead whole-of-government connectivity and digital inclusion strategies to bridge the digital divide and enhance safety.We operate as a standalone statutory authority within the Department of Customer Service, promoting flexible work arrangements, including part-time and job-sharing options. Our culture is customer-centric, people-first, and values integrity, trust, service, and accountability. We provide training and development opportunities to support career growth and encourage internal mobility within the public sector.Additional InformationClickhereto access the role description. For inquiries, contact Caitlin Birrell atcaitlin.birrell@customerservice.nsw.gov.au .Visit theCapability Application Toolfor practice questions to prepare for the recruitment process.Closing Date: Sunday 25 May 2025 at 9:59amJoin Our TeamA career at the Department of Customer Service offers the opportunity to improve government services and participate in impactful reform. We value diversity and inclusion; view our full statementhere . If you require adjustments for the application process, contact Caitlin Birrell.#J-18808-Ljbffr