Job Title

NSW Telco Authority - Director Strategy, Policy and GovernanceAre you ready to shape strategic direction and drive policy reform to make a difference in how NSW stays connected?Ongoing opportunity based in Sydney or Tweed Heads with some travel across the state required. Flexible working arrangements are available to all staff in the Telco Authority.Total Remuneration Package from $230k (including superannuation), commensurate with experience.About the RoleAs the Director Strategy, Policy and Governance, you''ll play a pivotal role in shaping the strategic direction of the NSW Telco Authority. You''ll lead the development of enterprise strategy, oversee corporate planning, and ensure robust performance monitoring systems are in place. A key part of your role will involve leading the development of business cases and new policy proposals to support strategic priorities and funding decisions. You will also drive the states connectivity strategy and policy initiatives across NSW Government, supporting the delivery of enhanced connectivity outcomes for communities and stakeholders. By collaborating with a diverse range of partners, you''ll contribute to legislative and regulatory reforms and provide expert advice to ensure strategic initiatives align with government priorities.Role ResponsibilitiesSpearhead organisational strategic planning and corporate strategy development, ensuring alignment with legislated mandates, government priorities, and operational goals.Lead whole-of-government connectivity initiatives across NSW, developing integrated strategies and forward-looking policies, ensuring a coordinated approach across business areas and supporting the effective convergence of government programs, infrastructure, and services.Develop robust business cases that clearly articulate strategic rationale, expected benefits, and alignment with government policy priorities, working closely with partner agencies, including NSW Treasury, to secure support, funding, and implementation pathways.Lead the alignment of strategic objectives with operational planning and performance frameworks, ensuring that organisational priorities are translated into actionable plans with clear accountability, measurable outcomes, and ongoing monitoring for impact and improvement.Provide authoritative strategic advice on legislative and regulatory reforms, supporting policy alignment, risk mitigation, and compliance with relevant statutory and governance requirements.Build and maintain strong collaborative relationships with internal teams, government agencies, industry partners, and external stakeholders to co-design innovative, sustainable solutions to connectivity challenges.Oversee the creation and delivery of the annual corporate plan, ensuring clear alignment between strategic priorities, resource allocation, and organisational delivery capabilities.Lead and inspire a high-performance team, fostering a culture of collaboration and excellence.Does This Sound Like You?A visionary leader with a proven track record of shaping and delivering strategic initiatives that influence organisational direction and drive meaningful outcomes.Skilled in strategy development, policy and legislative reform, business case development, and enterprise performance management and reporting.Adept at engaging, influencing, and negotiating with diverse stakeholders, balancing complex and competing interests to achieve shared and competing goals.Resilient, innovative, and ready to navigate the complexities of connectivity challenges in a dynamic environment.Possess relevant tertiary qualifications and the ability to obtain a security clearance.Interested?Your application should include an up-to-date CV and a Cover Letter (no more than two pages) which clearly details your relevant skills and experience to this position. Please attach the Cover Letter to the same document as your Resume/CV.About NSW Telco AuthorityNSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders. We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.NSWTA is a delivery agency responsible for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.We lead and coordinate whole-of-government connectivity strategy and digital inclusion strategy to bridge the digital divide and help keep people and places safe.NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility, with roles available part-time, job share, and other flexible arrangements. Hybrid working arrangements with some in-office requirement are also available.Were proud of our customer-centric, people-first culture, which is key to our success in a fast-moving, high-performance environment. Our people and partners embody our values of Integrity, Trust, Service, and Accountability.We understand the importance of continuous learning and growth and provide training and development opportunities to upskill our staff. We are also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.Clickhereto access the Role Description. For recruitment inquiries, contact Caitlin Birrell atcaitlin.birrell@customerservice.nsw.gov.au .Visit theCapability Application Toolto prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.Closing Date: Sunday 25 May 2025 at 9:59amCareers at Department of Customer ServiceA career at the Department of Customer Service (DCS) offers the opportunity to improve government services and be part of reforms benefiting the people of NSW. We focus on excellent customer service, digital transformation, and regulatory reform. Join us and influence the future of our state.Belong in our diverse and inclusive workplaceOur workforce''s strength lies in its diversity and embracing differences. We leverage the contributions of employees from varied backgrounds and perspectives.View our full diversity and inclusion statementhere .If you require support or adjustments to fully participate in the application process (including alternative formats), please contactcaitlin.birrell@customerservice.nsw.gov.auor call 02 9494 8351.For more information, please visitInformation on some of the different types of disabilitiesInformation on adjustments available for the recruitment process#J-18808-Ljbffr