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dnata Perth Airport, Western Australia, AustraliaJoin or sign in to find your next jobJoin to apply for the Clerical Officer role at dnatadnata Perth Airport, Western Australia, Australia1 week ago Be among the first 25 applicantsJoin to apply for the Clerical Officer role at dnataPerth Airport WAdnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the promises to our customers.Does this sound like you? If so, read on.Our Perth Airport Cargo site is looking to expand their customer service team. Some of the key responsibilities of the role are (but not limited to):All Customer Service DutiesAnswering and attending to majority telephone enquiries.Monitoring and answering customer service emails.Phoning shipments out to Agents/Consignees/Personal EffectsLiaise with Warehouse re Bond Checks and monitor themTrack & TraceMissing cargo / Found cargo investigationsAssist with Quarantine Inspections / Destructions / Seizures and Abandon shipments.Rotations set upTraining future Customer Service StaffImport Related FunctionsProcessing of customer collectionsULD documentation processingCompletion of UCRSecurity complianceAbility to learn and use Hermes system.Processing of empty ULD returnsAbility to learn and understand ABF & DAFF regulationsPersonal Effect phone outs and ability to relay information for collection.Processing of Interline Trucking requests and adhere to procedures.Compliance to Airline requirementsProcessing of Domestic cargo transfersProcessing of Pharma shipments and documentation complianceExport Related FunctionsAbility to learn and understand security compliance EACEProcessing of export cargo deliveries.Compliance to Airline requirements & documentationULD documentation processingAcceptance of dangerous goodsAcceptance of Pharma shipments & documentation complianceRACA ComplianceData capturing of airwaybills in line with IATA regulationsHermes compliance and understanding.Additional DutiesFront counter customer service (imports)Assisting front counter on busy daysCompleting Import VCT''sProcessing payments of invoices for non-account holdersAnd other duties as requiredSkills, Experience and Licenses:Current WA Driver''s License;Previous experience in an Operational environment where SOP''s were in place;Intermediate computer skills;Excellent communication skills Verbal and Written;High level of customer service skills;Understands the importance of meeting Service Level Agreements (SLA''s);Excellent team player with a positive/can-do attitude;Works in a Safe Manner at all times;Reliable, trustworthy and has the ability to work independently.Remember if you are passionate to develop your aviation career and becoming a key member of the dnata team at Perth International Airport this is your chance!Working for dnata at the airport there are a few must haves for you to be successful:You need to have Australian / New Zealand citizenship or Australian Permanent ResidencyYou must be willing to undertake a Pre-employment medical testYou must be willing to undergo an Australian Federal Police Security checkYou will also need for some of the roles a valid drivers licenseBasic Intermediate computer skillsExcellent communication skills Verbal and WrittenHigh level of customer service skillsAvailable to work on a rotating rosterWhat we offer in return:Opportunity to work for a Global companyGreat team environmentExtensive training and supportSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionAdministrativeIndustriesAirlines and AviationReferrals increase your chances of interviewing at dnata by 2xGet notified about new Clerical Officer jobs in Perth Airport, Western Australia, Australia.Perth, Western Australia, Australia 4 days agoPerth, Western Australia, Australia 2 weeks agoPerth, Western Australia, Australia 6 months agoPerth, Western Australia, Australia 2 weeks agoLeederville, Western Australia, Australia 2 weeks agoPerth, Western Australia, Australia 2 weeks agoPerth, Western Australia, Australia 1 week agoRivervale, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 4 days agoFront Office Receptionist/Housekeeping Attendant - 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