Job Title

RoleTo be the right person for this role, you will have a growing body of experience within the telecommunications industry and unified communications, with competence in a range of Unified Communications technologies. Specifically, you will have experience with UCaaS solutions like Microsoft Teams and Zoom and be seeking your next big career step. This role offers opportunities for growth and development.ResponsibilitiesContribute to the maintenance, support, and enhancement of UC solutions for SME and mid-sized customersProvide remote and occasional onsite support for voice infrastructure and related technologiesTroubleshoot and resolve a variety of Unified Communications issuesParticipate in occasional project work within the UC spaceMinimum RequirementsA passion for and ongoing development of your understanding of the telecommunications space, especially Unified CommunicationsSolid experience troubleshooting and making changes in UCaaS solutionsKnowledge of Zoom and/or Teams is important; experience with Mitel, Cisco UCS, 3CX, Asterisk, and Avaya is a plusUnderstanding of technologies such as VMWare vCenter/ESXi, Networking (DHCP, VLANs, HP Switches, Meraki), SIP Trunking/Devices, and Fax over IP (FoIP)Self-motivated, autonomous team player committed to team successResults-driven with dedication and a positive attitudeExcellent spoken and written English communication skillsFamiliarity with Connectwise is a bonus but not required #J-18808-Ljbffr