Job Title

Hotel Brand: Crowne Plaza Hotels & ResortsLocation: Australia, Tasmania, HobartHotel: Hobart (HBAHO), 110 Liverpool StreetWe currently seeking a passionate and experienced Part Time Food and Beverage Team Leader to join our team. This role is part of a team that leads the service shift either in core Restaurant and Bar, The Deck, Club Lounge or Banquets. You will be professional and friendly, love food, beverages and great service.Your day to dayProvide mentoring, coaching and regular feedback to colleagues to enhance performance and drive their developmentTrain colleagues in quality and service standards, ensuring they have the necessary tools and equipment to perform and are empowered to execute in their rolesAssign shift responsibilities to colleagues, run briefings on evening eventsEnsure high standard of food quality and presentation is being delivered to every guestEnsure guests are greeted upon arrival and personally make time to interact effectively with guests. Respond appropriately to guest complaints, solicit feedback and build relationships that drive continuous improvements in guest satisfactionSupport the Onboarding of new F&B colleaguesEnsure that food and beverage facilities and equipment are cleaned, vacuumed, and properly stocked according to anticipated business volumeSupport and drive any incremental revenue initiatives as required including breakfast up sells, daily sales and upsell incentivesEnsure all credit and financial transactions are handled in a secure mannerMaintain all procedures and adheres to them within the IHG guidelines; in particular, with emphasis on hotel credit policyChampion the identification and reporting of hazards, evaluation or risks, and design and implementation of hazard and control measures.Assist the hotel team with other duties as requiredWhat we need from youMinimum 2 years experience in a Food & Beverage/Restaurant & Bars related position, preferably within a hotel/hospitality environmentExperience in leading, supporting and driving a teamQualifications in Hotel Management and/or in Food & Beverage related field preferredFlexibility night, weekend and holiday shifts are all part of the jobExcellent verbal and written communication skills, bilingual or multilingual language skills are advantageousA team player, ability to work in a fast-paced environment and prioritise workloadsAbility to inspire passion, enthusiasm and positivity in the team to drive an engaged, winning cultureDon''t quite meet every single requirement, but still believe you''d be a great fit for the job? We''ll never know unless you hit the ''Apply'' button. Start your journey with us today. #J-18808-Ljbffr