Job Title

Service Integrated Communities | BundanoonAbout OurlocationSet in the heart of the Southern Highlands, Bundanoon is a lovely township home to our 90 residents in an aged care setting. With sleeping kangaroos to welcome you, Bundanoon has a true community spirit.The opportunity | Valued for the impact you makeWith your enthusiasm for customer service and as the initial point of contact for visitors to Warrigal Bundanoon, you will deliver professional support and services to both customers and the broader community. This dynamic role requires you to excel in providing outstanding customer service, embrace daily variety, and engage effectively with people.The benefits | Recognising the difference you makePart-time weekend position, with flexibility to cover leave on weekdays where neededHourly rate: $28.47 - $31.91 + Superannuation + penalty rates for nights and weekends, and NFP salary packaging (up to $18,550 less tax per year, increasing your take-home pay!)A comprehensive onboarding program to set you up for success and ongoing supportSubsidised access to your local gym and 200+ gyms nationwide through Fitness Passport24/7 access to mental, physical, social, and financial support via the LifeWorks appJoin us and experience the Warrigal Way, as we celebrate our recent awards, including Triple Winner 2024 for Excellence in Workplace Culture, Excellence in Large Business, and Business of the Year!The requirements | What it takes to do this workWe value a genuine love of caring, a willingness to contribute, and a desire to make a difference. As a Customer Service Officer, youll also need:Extensive customer service experience in a face-to-face roleExperience in reception duties, cash handling, invoice cost coding, and strong data entry skillsSound computer literacy for accurate documentationExperience in developing and maintaining customer relationshipsStrong planning, time management, flexibility, and technological skillsAn understanding of the needs of older peopleWhat our people love about working hereFeeling safe and supported: We foster a supportive, close-knit community valuing respect and approachability. Our leaders are empathetic and open to your ideas, with policies and resources to help you excel without feeling overwhelmed.One team, united in our purpose: We support older people to live great lives, promoting dignity, independence, happiness, and connectedness. We challenge ageist thinking in Australia this is the Warrigal Way.Who we are | A community who caresWarrigal has been a trusted name in aged care for over 60 years, offering diverse retirement and care services. We encourage movement across different areas of our expanding business in Illawarra, Southern Highlands, Queanbeyan, and Canberra, providing opportunities for growth and promotion.You are the difference | Create a meaningful legacyAt Warrigal, your work goes beyond care; you help reshape societys view on ageing, connect families, and create lasting memories. Your kindness and compassion will leave a legacy for future generations.Join us and be the differenceApply now we review applications daily. We reserve the right to shortlist and interview upon receipt, and this vacancy may close once a suitable candidate accepts an offer.We acknowledge the Traditional Custodians of the land and pay respects to Elders past, present, and emerging. We celebrate diversity and foster an inclusive environment where everyone feels valued and respected.If you have suggestions to improve our recruitment process, please contact: vacancy@warrigal.com.auSuccessful candidates may be asked to undertake a medical, criminal history check, NDIS Worker Screening, and provide references. #J-18808-Ljbffr