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Join to apply for the Nurture Sales Coordinator role at Ryman Healthcare1 week ago Be among the first 25 applicantsJoin to apply for the Nurture Sales Coordinator role at Ryman HealthcareUse your relationship-building and phone-based skills to guide customers from their initial enquiry through to becoming valued Ryman residents!Join a team passionate about customer satisfactionMake a genuine difference every dayBecome part of a company renowned for inclusivity, kindness, and innovationAbout Ryman HealthcareAt Ryman, we believe the measure of a full life is one that gets richer with age.Ryman Healthcare is a leader in retirement living and aged care. Our driving purpose is to enhance freedom, connection and well-being for people as we grow older. We own and operate 49 villages in New Zealand and Australia and we employ approximately 7,700 team members across a range of different sectors. Additionally, we are proud to be the first healthcare company to receive the Wellbeing Tick.Care is at the heart of everything we do and we''ve created this role to approach the environment with the same level of care that we have for our residents.At the heart of our business, everything we do must be ''Good enough for mum and dad.''What will you do?We''re seeking an enthusiastic and proactive individual with proven experience in phone-based roles and CRM platforms to join our team at our Southbank office in Melbourne. As the Nurture Sales Coordinator, you''ll nurture customer relationships and guide potential residents smoothly from their initial enquiry to moving into their new Ryman home.This role is based on a Tuesday to Saturday working week, ensuring we can respond promptly to weekend enquiries and maintain continuity in our customer journey.Key responsibilities include:Providing exceptional customer service to internal and external stakeholders, primarily via phone and digital channelsAnswering sales queries and coordinating appointmentsNurturing leads to clearly communicate the unique benefits of Ryman village livingQualifying leads effectively and ensuring seamless handovers to the Sales teamUtilising Salesforce and other systems to accurately capture and manage informationMaintaining high-quality, accurate data entry and records managementAssisting new residents with their transition into village lifeWhat''s in it for you?Along with joining a team who deliver exceptional results, treat people with kindness and respect and know how to have a laugh, you can expect:Opportunity to add to your professional skillsAdditional wellbeing leave and to purchase extra annual leaveCompany recognition and reward programme,Access to discounts with more than 40 well-known Australian and international brands across a variety of sectors including; health and wellbeing, banking, insurance, retail and moreActive social club - Movie nights, Award Ceremonies, Paint and Sip, food festivals, Treasure Hunts, Charity events and lots moreFruit, Italian Coffee, Ice Cream, Yoga classes and "furry Fridays" (bring your dog to work)Who are you?Experienced in phone-based customer service or sales roles, comfortable engaging customers via telephone and digital platformsHighly organised, with excellent administration skills and meticulous attention to detailNaturally empathetic with a genuine affinity for building relationships, particularly with elderly customers and their familiesProficient with CRM systems (Salesforce experience highly advantageous, though full training will be provided)Technologically savvy, capable of quickly adapting to new platforms and digital toolsA proactive problem-solver who consistently seeks ways to exceed expectationsResilient and composed, able to handle pressure and challenges calmlyA clear, straightforward communicator who thrives in collaborative team environmentsIf you are interested in joining an organisation with a clear purpose and a commitment to innovation, kindness and excellence, we would love to hear from you!At Ryman, we support an environment where everyone feels welcome to be themselves. We embrace diversity and celebrate individual uniqueness, encouraging anyone wanting to work for Ryman to apply for our vacant positions.Applications will be reviewed as they are received, and interviews may occur before the official close date. This means a job ad may close earlier than advertised.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentIndustriesHospitals and Health CareReferrals increase your chances of interviewing at Ryman Healthcare by 2xGet notified about new Sales Coordinator jobs in Melbourne, Victoria, Australia.Moorabbin, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 2 weeks agoPreston, Victoria, Australia 2 months agoMelbourne, Victoria, Australia 3 days agoSouthbank, Victoria, Australia 5 days agoCremorne, Victoria, Australia 1 month agoSouthbank, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 2 weeks agoSales Specialist - Automotive Aftermarket (Melbourne, VIC)Docklands, Victoria, Australia 1 week agoPort Melbourne, Victoria, Australia 1 week agoFull Time Sales Assistant DFO South WharfSouthbank, Victoria, Australia 1 week agoSouthbank, Victoria, Australia 2 weeks agoSouthbank, Victoria, Australia 1 week agoSouth Melbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 2 weeks agoDocklands, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 5 days agoEssendon Fields, Victoria, Australia 2 months agoMaribyrnong, Victoria, Australia 6 days agoSouth Yarra, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 3 days agoBalaclava, Victoria, Australia 3 days agoDoncaster, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 8 hours agoMelbourne, Victoria, Australia 2 months agoSouthbank, Victoria, Australia 1 week agoKey Account Manager - Strategic Account ServicesMelbourne, Victoria, Australia 5 days agoSouth Yarra, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 3 days agoWere unlocking community knowledge in a new way. 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