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Join to apply for the Injury Management Support Specialist role at EML Group4 days ago Be among the first 25 applicantsJoin to apply for the Injury Management Support Specialist role at EML GroupGet AI-powered advice on this job and more exclusive features.EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.THE OPPORTUNITYAs part of our diverse team based in Sydney or Newcastle, you will help make a positive impact on someones life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.The Injury Management Support Specialist plays a key strategic role in helping the business achieve its injury management and return-to-work goals.The Injury Management Support Specialist is responsible for providing expert advice and coaching to the Claims teams to support optimal recovery and return to work outcomes for injured workers and employers. The Injury Management Support Specialist is a subject matter expert in relation to workplace injury management practices. This role supports the Injury teams to work strategically to identify opportunities and deliver assurance and continuous improvement initiatives that improve RTW and scheme outcomes, meets legislative requirements and helps to uplift Claims teams capability and growth.As a subject matter expert in workplace injury management, youll use your knowledge and insight into industry trends to inform frameworks, lead improvement projects and partner with leaders and specialists in the organisation to drive high quality return-to-work outcomes at scale.This will be a full-time, 18-month contract/secondment position based in the Sydney or Newcastle office, with flexibility to work from home up to 3 days per week.Your ResponsibilitiesProvide specialist Injury Management coaching, education, training and one on one support to team members to optimise claims outcomes including RTW strategy, medical/injury management strategy and decision making, provider usage and injury management related legislative requirements.Assist with the development, implementation and monitoring of the strategic direction, performance and sustainability of injury management practices across Nominal Insurer.Work directly with claims specialists and their diamond to support the claims teams to achieve performance and KPI targets as set out as part the BU performance framework.Review data and reports for trend analysis on portfolio performance and identification of opportunities for continuous improvement in injury management and RTW related initiatives.About YouStrong injury management capabilities with experience in facilitating strategies to support workers recovery at work following an injury/illness3+ years demonstrated experience working in an injury management role across a variety of medical cases including high risk significant injury claims and complex medical casesInternal candidates must meet EML Grow (Specialist) Level 3 to be eligible.Tertiary studies in Allied Health (Occupational Therapy, Physiotherapy, Exercise Science, Psychology, Rehabilitation Counselling or Social Work) or Nursing strongly desiredAdvanced communications skills (e.g. motivational interviewing, presenting skills, coaching)Demonstrated experience in developing and implementing innovative initiatives/projects to improve injury management practices and RTW outcomes.What We OfferWe stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.EML provides career opportunities and great employee benefits, including:A vibrant, collaborative innovative team cultureFlexibility with opportunity to WFH when you are fully trained in your role.A corporate wellbeing program with discounted health insurance and gym membershipAccess to discounts at over 350 retailers through our Rewards Hub programEntitlement to an annual tenure and performance-based recognition rewardComprehensive learning and development supportCompanywide events to celebrate success.Quarterly Reward and Recognition AwardsUp to 16 weeks paid parental leave, plus superWe value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionAdministrativeIndustriesInsuranceReferrals increase your chances of interviewing at EML Group by 2xGet notified about new Management Support Specialist jobs in Sydney, New South Wales, Australia.Sydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 22 hours agoSydney, New South Wales, Australia 5 days agoMascot, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 3 days agoMascot, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 2 weeks agoHuman Resources Administrator (No Experience)Sydney, New South Wales, Australia A$60,000.00-A$80,000.00 2 weeks agoSydney, New South Wales, Australia 3 days agoMacquarie Park, New South Wales, Australia 4 days agoPyrmont, New South Wales, Australia 5 days agoClinical Lead - Clinical Complaints and Incidents ManagementSydney, New South Wales, Australia 4 days agoWHSEQ Systems Specialist (12 month contract)Sydney, New South Wales, Australia 5 days agoSurry Hills, New South Wales, Australia 1 week agoMillers Point, New South Wales, Australia 1 hour agoBankstown, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 1 day agoGlobal Banking & Markets, Goldman Sachs Electronic Trading (GSET) Production Support, Analyst/ Associate, Sydney/TokyoSydney, New South Wales, Australia 2 days agoSurry Hills, New South Wales, Australia 2 days agoMacquarie Park, New South Wales, Australia 4 months agoSydney, New South Wales, Australia 2 weeks agoHomelessness Early Intervention Case ManagerSurry Hills, New South Wales, Australia 1 week agoSurry Hills, New South Wales, Australia 3 weeks agoChannel Sales Specialist | Proptech CompanySydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 2 weeks agoExpression of Interest Aboriginal and Torres Strait Islander PeoplesSydney, New South Wales, Australia 2 weeks agoNorth Ryde, New South Wales, Australia 1 week agoWere unlocking community knowledge in a new way. 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