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Join to apply for the Professional Risk Claims Consultant role at IAG Help shape the future as a Professional Risk Claims Consultant Join the largest general insurance group in Australia and Aotearoa New Zealand. Were a top-tier ASX-listed company helping to make the world a safer place through creating a stronger and more resilient business and enabling our portfolio of iconic insurance brands. YOUR ROLE Joining our Professional Risk Specialised Claims team within Intermediated Insurance Australia (IIA). In this role, youll effectively manage complex professional risk indemnity claims, providing a full legal defence and/or resolution of all claims, which can encompass a negotiated resolution or managing litigation to verdict at trial, ensuring an optimum and efficient service to customers, maximising opportunities to ensure claims are processed to meet our customer and financial objectives within expected delivery timeframes. This pivotal role will provide clear instructions and guidelines on complex litigated claims to legal practitioners to achieve the most effective claims outcome. Youll set reserves for each claim and notification which reflects the most probable financial outcome of the claim and deliver exceptional customer service to CGU customers through efficient and customer-centric service, ensuring that the full protection provided by the policy is given to the insured. This is a permanent position open to candidates based in Gadigal Country (Darling Park 2, Sydney), Naarm (Melbourne), Meanjin (Brisbane), and Tarndanya (Adelaide). About You Extensive experience in management of professional indemnity and financial lines claims In-depth knowledge of legal principles and practices, especially in handling complex litigated claims Exceptional customer service skills to ensure efficient, customer-centric service, maintain high service quality, and achieve service metrics Ability to effectively build and manage relationships with all key internal and external stakeholders Proficiency in providing clear instructions and guidelines to legal practitioners on complex litigated claims to achieve effective outcomes High attention to detail to ensure accurate administration of claims and adherence to requirements Solid experience in professional risks insurance Applications close Sunday 18 May 2025 at 23:59 AEST. Benefits Boosted superannuation with 13% as standard Up to 50% off personal insurance, including home and motor insurance 5 myLeave days per year on top of annual leave Work from home and many more flexibility options with myFlex A certified Family Inclusive WorkplaceTM Discounts on everyday and special occasion items About Us As part of IAG, you''ll enjoy a world of career opportunities, a purpose-led environment focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond expectations. We celebrate diverse viewpoints and are guided by the knowledge and voices of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and meaningful change for our customers and employees. Were ready for you. Apply today. #J-18808-Ljbffr