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Job Title


Project Support Officer


Company : Amazon Web Services (AWS)


Location : Melbourne, Victoria


Created : 2025-05-18


Job Type : Full Time


Job Description

Senior Engagement Manager, AWS Professional Services - National Security & DefenceJoin to apply for the Senior Engagement Manager, AWS Professional Services - National Security & Defence role at Amazon Web Services (AWS)Job DescriptionThe Amazon Web Services Professional Services (ProServe) ANZ business, National Security & Defence team, is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects.In this role, you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitate technical discussions, and ensure alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework, you will demonstrate technical credibility across diverse stakeholders, distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you''ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. You will apply your management and leadership capabilities to execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion while exceeding customer expectations.The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We collaborate with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our offerings help customers achieve specific outcomes related to enterprise cloud adoption, and we deliver focused guidance through our global specialty practices covering various solutions, technologies, and industries.About AWSAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed, we encourage you to apply. Whether you are just starting your career, have followed a non-traditional path, or have alternative experiences, dont let that deter you from applying.Why AWS? AWS is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, earning the trust of startups and Global 500 companies alike.Our inclusive team culture fosters curiosity and connection through employee-led affinity groups. We support mentorship and career growth, continuously raising our performance standards. We value work-life balance and strive for flexibility to support our employees well-being.Key ResponsibilitiesLeading and managing complex cloud migration and implementation projects.Leveraging AWS knowledge to coordinate technical decisions and strategic planning.Bridging business requirements with technical solutions, facilitating discussions, and ensuring alignment with customer outcomes.Managing technical teams to translate customer needs into clear technical requirements and mapping them to business outcomes.Overseeing technical problem decomposition into actionable solutions.A Day in the LifeOur global services team helps customers design, build, operate, and secure their cloud environments. You will join a diverse team of technical experts across multiple countries, helping customers achieve more with AWS cloud solutions.About the TeamWe value diverse experiences and encourage all qualified candidates to apply. Our culture promotes inclusion, innovation, and professional development. We support work-life harmony and believe in creating a flexible working environment.Minimum Qualifications7+ years of customer-facing, large-scale project management experience.Bachelor''s degree or 7+ years of professional or military experience.Ability to obtain an Australian Government Security Vetting Agency clearance.Preferred QualificationsAny AWS certifications.Experience managing AWS-specific projects.Additional InformationWe acknowledge the Traditional Custodians of country throughout Australia and pay respect to their elders past and present. Amazon is an equal opportunity employer committed to diversity and inclusion. Support and accommodations are available during the application process. #J-18808-Ljbffr