Before applying, please disable any pop-up blockers or allow this site to present pop-ups.You will help implement strategies for the retention and progression of Association members in the Australasia region. You will report to the Associate Manager - Member Services and use a hybrid work schedule.Responsibilities:Work with the Line Manager to implement member retention and progression strategies.Implement marketing promotion plans to increase exam registration rates and meet targets.Support members with retention and progression activities.Act as the first contact for member matters and work on market-led campaigns to support member progression.Contact members via telephone and email.Send welcome packs to new members arriving in Australia and organize new members within the country.Provide administrative support, including data input for reports.Collaborate with internal and external contacts as the focal point.Build relationships with relevant partners.Maintain member and student attrition levels according to regional strategy.Achieve defined student progression rates for relevant markets.Qualifications:Diploma or Degree in Business Administration, Marketing, or a related field.At least 1 year of relevant experience in educational institutions or professional bodies.How We Support You:We offer flexibility to help you achieve work-life balance. Join a diverse, global team that fosters inclusion and belonging, valuing you for who you are and your background.Our benefits include healthcare, annual leave, parental leave, employee assistance programs, and flexible benefit options tailored to your needs and lifestyle.We are committed to continuous learning and investing in your professional development.About Us:At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We focus on empowering accountants through quality education, resources, and training to meet current and future challenges.We are an equal opportunity employer, committed to diversity and inclusion. All employment decisions are based on business needs and qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, or other protected statuses. We encourage all qualified candidates to apply.AssistanceIf you are an applicant with a disability unable to use our online application tools, please email HumanResources@aicpa-cima.com.My ProfileCreate and manage your profile for future opportunities. #J-18808-Ljbffr
Job Title
Coordinator - Member Services