Add expected salary to your profile for insights.We are looking for a Part Time Customer Service Officer to join our team - immediate startWe are currently conducting interviews. Please send your cover letter and resume with your application.Details:3 days per week, can suit school hours, flexible on daysIf you are a customer service-focused administration professional, we want to hear from you!About the CompanyQuack Pest Control is a family-owned business operating in the Territory since 1968, serving Darwin Urban & rural areas. We specialize in General Pest Control, Termite Control, Pre-Construction installations, Renovation work, Replenishing existing Termite systems, and Pre-purchase inspections.Our ValuesTrustReliabilitySuperior Customer ServiceAbout the RoleWe seek an experienced, detail-oriented, customer-focused Part-Time Customer Service Officer. You will work closely with the Team Coordinator, Team Leader, and Technicians to ensure a seamless client experience.Your responsibilities include:Scheduling work orders via ServiceM8 and coordinating technician workflowsProviding sales and customer service via phone, email, and in personMaintaining tasks in our scheduling system ServiceM8 and Reminder system MondayAssisting the Director and Team Leader with ad hoc dutiesWhat We OfferA family-friendly team environmentAbove award wages, based on qualifications and experienceKey AttributesPunctualityReliabilityAbility to complete daily tasks efficientlyWell-presentedStrong time managementExcellent sales and customer service skillsExperience with ServiceM8 or similar software is a plusIf you share our values and want to join the Quack family, please submit your cover letter and resume to info@quackpest.com.au.Our MissionTo provide high-quality service with a personal touch, utilizing family-trained staff and leading-edge automated systems to deliver seamless client experiences and outstanding results.How do your skills match this job?Sign in and update your profile to gain insights.Your application will include answers to the following questions:Do you have experience in a sales role?How many years'' experience do you have as a Customer Service Representative?Which statement best describes your right to work in Australia?Which Microsoft Office products are you experienced with?Do you have customer service experience?Do you have administrative experience?Additionally, please include any relevant details that prompted you to report this job ad as fraudulent, misleading, or discriminatory.What can I earn as a Customer Service Representative? #J-18808-Ljbffr
Job Title
Customer Service Officer