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Job Title


Service Coordinator


Company : IBM


Location : Ballarat, Victoria


Created : 2025-05-19


Job Type : Full Time


Job Description

Introduction In this role, you will join IBM Consulting via our world-class Associate Program for university hires. As an Associate at IBM Consulting, you will have the opportunity to work with a diverse range of clients worldwide. Our clients'' technical and business needs are constantly evolving. We''re hiring inspired, talented individuals who believe no problem is too big to solve. We focus on your professional development through ongoing learning, mentorship, development of technical skills, and continuous personal growth, all grounded in a culture of coaching and career advancement. If you see yourself as someone who never stops learning and who wants to unleash your potential, the IBM Consulting Associates Program is for you. A career in IBM Consulting is rooted in long-term relationships and close collaboration with clients across the globe. You''ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you''ll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. Your Role And Responsibilities As an entry-level Package Specialist at IBM, you''ll help clients in the selection, implementation, and production support of application packaged solutions. Responsibilities Perform full life cycle of application implementation, including requirement definition, design, development, testing, and data migration. Migrate between products or integrate with other products, configure packages, and manage recovery and backup. Use your consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the client''s business environment. Assist in the selection, implementation, and support of applications. Required Technical And Professional Expertise Be an Australian Citizen. Satisfy an AU Government client Pre-Engagement Integrity Check. Be eligible to obtain an AGSVA baseline security clearance or already have AGSVA NV1 security clearance. Ability to thrive in an ever-changing, technology-based consulting environment. Ability to work both analytically using data and systems with a logical sequence to complex tasks. Drive to overcome challenging obstacles and seek ways to improve results. Familiarity with cloud computing concepts and at least one cloud platform such as AWS, Azure, IBM, or Google Cloud. Exposure to basic AI concepts, ethics, and methodologies. Preferred Technical And Professional Experience Initiative to actively seek new knowledge and improve skills. Exposure to basic data science concepts. Ability to handle multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands. Ability to communicate complex situations clearly and simply by listening actively and conveying difficult messages positively. A passion for innovative ideas, coupled with the ability to understand and assimilate different points of view. #J-18808-Ljbffr