Job Title

Administrative Services Officer - Grampians Mental Health & Wellbeing Service $36.57 per hour + salary packaging | Permanent Full Time opportunity | 40 hours per week including a monthly ADO About The Role This is a dynamic front-line position supporting community and inpatient mental health services across the Ballarat region. You will be part of a committed administration team, providing essential support to multidisciplinary teams, patients, and families. The role involves reception duties, data management, medical correspondence, and interaction with staff and service users. Core hours are weekdays, with the opportunity to participate in a rotating weekend roster supporting the inpatient unit. Key Responsibilities Manage reception, phone, and front-line enquiries professionally Maintain patient information using systems like CMI, WebPAS, BossNet (OPAL) Compile correspondence, type medical reports, and support data reporting Support calendar management, meeting agendas, and room bookings Audit and update data to ensure patient record accuracy Contribute to service improvement and administrative system efficiency Skills & Experience Proven administrative experience in health, mental health, or medical settings Proficient in Microsoft Word, Excel, Outlook, and health information systems Confident communicator with strong customer service skills Ability to prioritize under pressure and adapt to changing needs Understanding of medical terminology and confidentiality principles To see a full copy of the Position Description, click here. Interested? Click APPLY or contact Belinda Collie, Administration Manager, Grampians Mental Health & Wellbeing Service on 5320 4156 for a confidential discussion. If employed at Grampians Health, please sign in through the ''Employee Login'' on the Careers Page or via the Intranet before applying. Applications are reviewed as they are received; the position closes when filled. About Grampians Health Grampians Health provides healthcare across multiple campuses, aiming to deliver sustainable, community-tailored healthcare. We offer diverse career opportunities in various health and support services. Culture & Benefits Flexible work arrangements and leave options Salary packaging for living expenses Access to Staff Fitness program Staff rewards and recognition programs Ballarat Region Ballarat is Western Victorias largest city, known for its heritage, education, dining, and shopping. It offers easy access to Melbourne, Geelong, and Bendigo. To learn more, visit Ballarat. Diversity and Inclusion All appointments require police checks, immunization, and other clearances. We are committed to a diverse, inclusive workforce and encourage applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, and LGBTQIA+ individuals. #J-18808-Ljbffr