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Job Description: Administration Officer / Customer Service Officer The Office of the Public Guardian and Trustee is an independent office providing information and services to the Northern Territory community. Our focus areas include guardianship, advance personal planning, wills and estates, financial management, and related matters. Key Responsibilities: Provide high-quality customer service and support across all functions, including guardianship, financial and trust management, estate administration, and will services. Engage with stakeholders and service providers, undertake inquiries, and collect documentary evidence related to estate administration under the Administration and Probates Act 1969. Assist in managing legal and beneficial trusts and estates of deceased persons, including identifying beneficiaries and assets, realising assets, liquidation, and estate distribution. Develop legal documents such as applications for probate, letters of administration, wills, and advanced personal plans. Respond positively to change, demonstrating ongoing improvement and professional development. Operate professionally within established policies and procedures. Explore more about the Office of the Public Guardian and Trustee: Office of the Public Guardian Main Website Fact Sheets #J-18808-Ljbffr