Job Title

Calling All Hospitality Rockstars Step Into Leadership at The Pancake Parlour!If you thrive in a fast-paced, high-energy environment and know that unforgettable customer service is the key to a great dining experience we want YOU to be our next Supervisor!Were hiring a Full-time SUPERVISOR for our Western Suburbs restaurants, with training across either Highpoint, Watergardens or Werribee. Final placement will reflect where your strengths and leadership are needed most, with room to grow across these locations.This is more than just a job its an opportunity to step into a leadership role where you can grow your career, inspire your team, and create memorable moments for every guest who walks through our doors.What Youll Be Doing:Championing Customer Experience:Above all, youll be setting the standard for what exceptional service looks like. Youll lead by example, ensuring every guest feels welcomed, cared for, and wowed every time.Running the Floor:From the front-of-house to behind the scenes, youll keep the restaurant humming. Youll guide your team through each shift, ensure service is seamless, and solve problems with professionalism and poise.Coaching & Development:Youll be a key part of training and mentoring staff, supporting their growth, and helping them thrive in a positive and high-performing team environment.Operational Leadership:Youll take ownership of daily operations, helping the Restaurant Manager deliver smooth, successful shifts while hitting service, presentation, and quality standards.What Were Looking For:A Passion for People & Service: You truly enjoy making someones day and understand that great service is what brings guests back again and again.Leadership Confidence: Whether coaching new team members or leading a busy shift, you bring positivity, direction, and calm to every situation.Previous Hospitality Experience: Ideally in a leadership role, but we value attitude and customer-focus above all.Solution-Focused Thinker: You can spot a challenge and jump into action, keeping both the team and guests supported.Energy & Enthusiasm: You bring a spark to every shift and motivate your team through example and encouragement.Why Join Us?Career Pathway Opportunities: Were committed to helping you grow. Many of our leaders started on the floor and you can too!Ongoing Training & Mentoring: We invest in your development so you can build a rewarding career with us.Competitive Hourly Rates + Weekend PenaltiesFlexible Rosters: A schedule that suits your lifestyle.Staff Meals: Enjoy meals on shift from our delicious menu.Supportive Team Culture: Be part of a welcoming team that values service, respect, and a good time.Please note- The salary is negotiable with the opportunity to earn higher pay as you take on full Supervisor duties.If youre ready to step up, lead with heart, and grow your career in an iconic hospitality brand, apply now and join the team at The Pancake Parlour. We cant wait to meet you!How do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years'' experience do you have as a Shift Supervisor? Which is your preferred location? Are you able to work a mix of days, weekends and night shifts?The image of a girl holding up a fork has become synonymous with The Pancake Parlour restaurants over the past four decades.Artist Peter Von Czarnecki adapted a woodcut from a long-defunct British magazine advertisement for Harleen for the Hair. Von Czarnecki replaced the comb in the ladys hand with a fork and underneath emblazoned the simple word LOVELY!The LOVELY! Lady logo was born and seen on such unlikely places as the helmets of the US Soldiers in Vietnam, the snowmobiles of the Australian contingent in Antarctica and the giant hot air balloons of Roger Meadmore in the skies over Europe during the world championships.Source: This is an extract from the company''s own website.The image of a girl holding up a fork has become synonymous with The Pancake Parlour restaurants over the past four decades.Artist Peter Von Czarnecki adapted a woodcut from a long-defunct British magazine advertisement for Harleen for the Hair. Von Czarnecki replaced the comb in the ladys hand with a fork and underneath emblazoned the simple word LOVELY!The LOVELY! Lady logo was born and seen on such unlikely places as the helmets of the US Soldiers in Vietnam, the snowmobiles of the Australian contingent in Antarctica and the giant hot air balloons of Roger Meadmore in the skies over Europe during the world championships.Source: This is an extract from the company''s own website.To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory. #J-18808-Ljbffr