Job Title

Client Administration Officer Residential Full-time, fixed-term contract role until August 2025 Unanderra Office, 5 days a week. Supportive and inclusive team situated in Unanderra Make a real difference in the lives of others every day! Base Salary + Super and NFP Salary Packaging Benefits (extra $18,550 tax-free) - Take home more pay About Uniting At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities, and confront injustice. We are imaginative, respectful, compassionate, and bold. Role Purpose The Client Administration Officer will be part of the Finance Functional Division. You will be responsible for providing a central point of contact for recording client events within the Finance System, handling account-related enquiries, and follow-up for the Ageing group of Services. This role focuses on assisting Ageing Clients with query resolution, data entry, and collaboration with internal teams. Key Responsibilities Liaise and collaborate with internal stakeholders to ensure timely updates to the system. Process data entry of client events into the finance system and related programs. Perform client data verification and checks using formal and informal methods. Answer client fee account enquiries and follow up as needed. Record notes and attach documents to client records. Support creation and execution of client contracts, manage client debtor accounts, fee refunds, and lump-sum payments. Assist in database housekeeping activities for effective system management. Qualifications and Experience Proven administrative experience, preferably in the Aged Care sector. Excellent communication skills are essential due to the client-facing nature of the role. Attention to detail is crucial for maintaining high service standards. Prior administrative experience, with aged care background highly regarded. Understanding of effective customer service via phone, email, and letter. High-level data entry skills with attention to detail and quality in documentation and record-keeping. What We Offer You A rewarding career with a leading human services organisation. Up to $18,550 NFP salary packaging available. Access to our U rewards program with exclusive discounts. Flexible work hours for work-life balance. Access to Fitness Passport. A supportive, inclusive, and collaborative work environment. Opportunities for professional growth. Purchase of additional leave. How to apply: Send your CV and a brief cover letter explaining why this role appeals to you. Applications are reviewed upon receipt. For questions, contact Fabio Ioviero via email at fioviero@Uniting.org. When you join Uniting NSW.ACT, you''re part of a diverse, purpose-led team making a difference. We contribute through social justice advocacy, community services, and spiritual care, focusing on people experiencing disadvantage and vulnerability. Our values are compassionate, respectful, imaginative, and bold, which guide our culture of safety, inclusion, and person-centered care. We acknowledge the sovereignty and cultural diversity of Australias First Peoples and pay respects to Elders past, present, and emerging. Uniting is a Child Safe Organisation committed to the safety, wellbeing, and inclusion of children and young people. #J-18808-Ljbffr