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Job Title


Behavioural Insights Adviser


Company : Hatch


Location : Melbourne, Victoria


Created : 2025-05-20


Job Type : Full Time


Job Description

Behavioural Insights Adviser - Australian Taxation Office This role is with the Australian Taxation Office, based in Melbourne, VIC, AU. Role Seniority Junior About the Role We are seeking a motivated individual to join our Behavioural Insights and Corporate Research team. As a Behavioural Insights Adviser, you will apply insights from psychology, sociology, behavioural economics, user-centred design, and systems thinking to enhance policies, programmes, and services. You will use research, theories, and methods from behavioural sciences to develop innovative solutions that improve the delivery of tax, super, and registry systems. Combining your expertise in behavioural insights with knowledge of ATO policies, programs, processes, and services, you will design, develop, and evaluate scalable solutions for behavioural change to achieve better long-term outcomes for Australian taxpayers. You will also analyse qualitative and quantitative data and report findings to shape, inform, and influence policies, programs, and services within the ATO. This role may be offered on an ongoing or non-ongoing basis in various locations including Adelaide, Box Hill (VIC), Brisbane CBD, Canberra, Dandenong, Melbourne CBD, Moonee Ponds, Parramatta, Penrith, Perth, Sydney CBD, or Upper Mount Gravatt. A merit pool may be established to fill future similar vacancies in these or other locations within the metropolitan area. We value diversity and are committed to providing reasonable adjustments to support candidates with disabilities. We encourage people with disabilities and Aboriginal and Torres Strait Islander peoples to apply. Note No matter your current knowledge, you''ll be learning new things constantly, and the Australian Taxation Office team will support your growth. Please consider applying even if you don''t meet 100% of the outlined requirements. Key Responsibilities Develop innovative solutions Evaluate outcomes Report findings Key Strengths Behavioural insights Data analysis User-centred design Partnership The Australian Taxation Office is partnering with Hatch on this role. Hatch aims to support individuals in discovering suitable careers, and encourages you to showcase more than just your resume when applying. Important Note This role is with the Australian Taxation Office, not with Hatch. #J-18808-Ljbffr