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Job Title


Executive Manager, Business Controls & Monitoring Customer Assist


Company : Westpac Group


Location : Adelaide, Australia


Created : 2025-05-20


Job Type : Full Time


Job Description

Executive Manager, Business Controls & Monitoring Customer AssistJoin to apply for the Executive Manager, Business Controls & Monitoring Customer Assist role at Westpac GroupExecutive Manager, Business Controls & Monitoring Customer Assist2 days ago Be among the first 25 applicantsJoin to apply for the Executive Manager, Business Controls & Monitoring Customer Assist role at Westpac GroupLeverage your expertise in non-financial risk management in a highly regulated environment in this unique and specialised role at Westpac!Drive risk management and monitoring for the Customer Assist team, making a real difference in our business.Thrive in a dynamic environment where your strategic thinking and problem-solving skills will be valuable.Job DescriptionLeverage your expertise in non-financial risk management in a highly regulated environment in this unique and specialised role at Westpac!Drive risk management and monitoring for the Customer Assist team, making a real difference in our business.Thrive in a dynamic environment where your strategic thinking and problem-solving skills will be valuable.Create your best future and join Westpac as an Executive Manager, Business Controls & Monitoring Customer Assist.What''s the role?Are you an experienced Executive Manager ready to make a significant impact? Join Westpac as the driving force behind risk management and monitoring for our Customer Assist team. Your mission will be to lead a team of risk professionals to embed robust risk management frameworks, policies, and controls across the Customer Assist business (Collections), fostering a strong risk culture that harmonises commercial and customer needs.This full-time, permanent position is based in either Adelaide or Sydney. You''ll collaborate closely with the Assist leadership team on all risk and control matters, developing pragmatic solutions and leading a team of dedicated risk professionals to achieve our business objectives.What do I need?You''ll lead a team of 10-15 risk professionals with confidence and clarity, fostering a collaborative and high-performing environment.Develop and implement pragmatic solutions to complex risk and control issues, ensuring effective end-to-end implementation.Enable a strong incident management lifecycle, assisting in incident rectification and remediation.Build and maintain strong relationships with senior stakeholders, working closely to identify and enable more efficient and effective risk practices.Provide in-depth insights and support for regulatory requests and remediation, ensuring compliance and robust risk management.Innovate and adapt in a dynamic environment, balancing commercial acumen with a strong focus on customer needs and risk culture development.Why join us?Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that goal. In return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.Tailored learning and development opportunities to help your grow your career within the bank.Lots of opportunities to give back to the Community by getting involved in our many volunteering initiativesExciting opportunity to develop and implement pragmatic solutions to complex risk and control issues and drive the growth of the overall business unit.Create your future todayTo get started, simply click on the APPLY or APPLY NOW buttonWere all about creating a supportive and inclusive community. We welcome everyone no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .Were all about helping our people grow and succeed. Whether youre a current employee, trainee, or intern, were committed to your career development Check out our FAQs and internal support resources here.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionFinance and SalesIndustriesBanking, Financial Services, and Investment BankingReferrals increase your chances of interviewing at Westpac Group by 2xGet notified about new Manager Business Control jobs in Adelaide, South Australia, Australia.Technology Controls & Assurance Senior ManagerAdelaide, South Australia, Australia 4 days agoSenior Manager Finance Business PartneringAdelaide, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia 1 day agoFinance Manager Assistant (M/W) Club Med ResortAdelaide, South Australia, Australia 2 weeks agoCheltenham, South Australia, Australia 1 day agoAdelaide, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia 3 weeks agoAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 3 days agoAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 2 days agoOak Hill, South Australia, Australia 3 weeks agoAdelaide, South Australia, Australia 1 day agoAdelaide, South Australia, Australia A$80.00-A$110.00 2 days agoAdelaide, South Australia, Australia 2 days agoAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 4 days agoOracle ERP Finance Manager - Technology ImplementationAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 1 week agoNorth Adelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 1 week agoRegulatory Breach Reporting and Compliance ManagerAdelaide, South Australia, Australia 1 week agoPayment Business Analyst (Product Owner)Adelaide, South Australia, Australia 2 days agoAdelaide, South Australia, Australia 6 days agoDry Creek, South Australia, Australia 4 days agoAdelaide, South Australia, Australia 5 days agoWere unlocking community knowledge in a new way. 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