Job Title

Rentwell is YWCA Canberras charitable property management service. YWCA Canberra is a trusted registered community housing provider, with more than 60 years of experience in property management, transitional housing, affordable housing, and supportive tenancy services.We manage and lease privately owned investment properties in the ACT at below 75% market rate, providing affordable housing to people who are struggling to maintain tenancies in the mainstream market.About The RoleThe Rentwell Property Manager is responsible for tenancy and property management within YWCA Canberras not-for-profit affordable rental service, operating within regulatory and compliance frameworks including The National Regulatory Framework for Community Housing, the Residential Tenancies Act (1997), and the ACT Civil and Administrative Tribunal.The Property Manager will provide exceptional client and relationship-focused property management services to all stakeholders, including property owners and tenants.ResponsibilitiesThey will work from a strengths-based, gender- and trauma-informed practice framework, managing a caseload that includes:Identification of potential eligible propertiesAssessing property owner eligibility for the service (including potential land tax exemptions)Conducting property inspectionsMarketing of propertiesManaging repairs and maintenanceIdentifying tenantsAssessing tenant eligibility for affordable housing according to regulated income levelsManaging arrearsAdministration and data entryRegular communication with property owners and tenantsProcessing invoices and payments to suppliers and ownersCollaborating with government agencies on special projects as requiredAbout YouYou are a proactive and ethical professional with excellent interpersonal, written, and communication skills. You bring strong financial management capabilities and a strategic mindset, supported by experience in property management systems, Microsoft Office, and data reporting. Committed to teamwork, reflective practice, and continuous improvement, you demonstrate sound judgment, professional integrity, and effective workload prioritization. You thrive in dynamic environments, use initiative, and adapt flexibly to meet deadlines and organizational goals.The right person will haveQualifications relevant to Real Estate/Property Management are desired, as are qualifications in Community Services or equivalent.Local ACT Property Management experienceStakeholder Engagement and Relationship experienceExperience working effectively with vulnerable and disadvantaged peopleUnderstanding of issues facing low-income CanberransExperience with or ability to work within a strengths-based, gender- and trauma-informed framework with diverse groups, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse backgrounds, and LGBTQIA+Experience using Property Tree and Inspection Manager (or similar systems)About YWCA CanberraYWCA Canberra is a respected feminist, not-for-profit community organisation providing services since 1929. We serve women and the broader community through childrens services, community services, housing, youth programs, training, and leadership initiatives. As a values-based organisation and the only Canberra-based Employer of Choice for Gender Equality (WGEA), we offer a supportive environment with excellent conditions, including salary sacrificing and above-award salaries.Whats in it for you?Working at YWCA Canberra means more than a paycheck. Your work has tangible community impact, contributing to better lives through our programs. Benefits include:Competitive salaryFlexible working options (e.g., 9-day fortnight, 4-day week, varied hours)Professional development opportunitiesSalary packaging optionsGenerous parental leave and extra holiday entitlementsAccess to Employee Assistance ProgramHow To ApplyVisit for the position description and checklist. Submit your CV and cover letter addressing the selection criteria via our online portal: close on 5 June 2025More InformationFor a confidential discussion, contact Victorya Jenkinson, Director Housing and Homelessness, at victorya.jenkinson@ywca-canberra.org.au. For application assistance, contact human.resources@ywca-canberra.org.au.Join us in making a differenceSince 1929, YWCA Canberra has championed changeempowering women and promoting gender equality through community services, affordable housing, and leadership initiatives. We are committed to an inclusive, equitable future and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander peoples. #J-18808-Ljbffr