Job Title

The RoleThe Operations Support Administrator will liaise with the service team and Site Management to support tasks such as PPM and Reactive Allocation, Tracking, Reporting, and Escalating; timesheet review and reporting; and service P.O management.This role is based in Ballina, NSW.Key ResponsibilitiesSupport the Finance and Accounts TeamCoordinate and allocate tasks related to Planned Maintenance and Reactive Maintenance across multiple services and contracts, ensuring the successful completion of tasks within the CMMS systemsMaintain accurate data and records related to assets and maintenance, keeping records updatedOperate the internal helpdesk line, answer calls from engineers and the client service desk, and update tasks as requiredClose out work orders, enter close-off numbers, and perform necessary checks to move POs to Approved status by the Team LeaderLiaise with technicians daily to ensure SLA performance meets KPIsSkills and ExperienceGeneral knowledge of maintenance activitiesProficiency in Microsoft Excel and ability to learn new programs quicklyExcellent written and verbal communication skillsDesirable: Training in OH&S, QA, and environmental disciplinesBenefitsBGIS offers career development opportunities through the Career Boost Program, excellent company benefits, and an employee recognition program.Opportunities for career progressionTraining providedMultiple employee discountsCultureAt BGIS, we foster a safe environment where our people can excel. Our team is diverse, comprising individuals from various cultures and backgrounds. We value different perspectives and seek individuals who can bring innovative ideas to our teams.About UsBGIS employs over 10,000 people globally and is a leader in facility management, project delivery, energy and sustainability, asset management, workplace advisory, real estate, and technical services. We manage over 50,000 facilities across sectors such as Defence, Healthcare, Government, Higher Education, and Utilities, including data centres and critical environments. More information is available at apac.bgis.com.Job InfoJob Identification: 223605Category: Self Perform - Operations SupportPosting Date: 05/19/2025, 06:32 AMLocation: Newcastle, New South Wales, Australia #J-18808-Ljbffr