Job Title

Company Overview:We are a leading aviation company based in Katherine, Northern Territory, specialising in providing exceptional fixed-wing aviation services to a variety of clients across the NT. Committed to maintaining the highest safety standards and delivering unparalleled customer service, we are seeking a proficient Operations Manager to lead our skilled team of pilots. Operational understanding and experience within the aviation field are highly desirable, along with proficiency in logistics and problem-solving in a dynamic operational environment.Position Overview:As the Operations Manager for our fixed-wing division, you will play a vital role in the seamless coordination and delivery of our aviation services. Leading a team of 15 pilots, your responsibilities will extend to managing bookings, optimising scheduling and ensuring the successful delivery of services to our key stakeholders. Your operational understanding & action-oriented approach, coupled with strong leadership skills, will be instrumental in maintaining our service excellence and customer satisfaction, whilst upholding the highest safety standards. A background as a pilot or in aviation would be advantageous in understanding of the operational challenges and intricacies of our aviation services, however is not essential.Key Responsibilities:Team Management:Leading and guiding a team of 15 pilots to ensure adherence to safety standards and operational protocols.Facilitating clear and effective communication within the team and with key stakeholders.Managing pilot rosters, duty times, and ensuring accurate timesheets and allowances are recorded.Logistics and Operations:Employing effective problem-solving strategies to navigate the dynamic nature of unscheduled air charters and changing client requirements.Coordinating and overseeing aircraft maintenance schedules to ensure the airworthiness and reliability of our fleet.Contract Management:Overseeing the management of a regular contract across the Northern Territory, ensuring compliance and efficient execution.Effectively communicating and collaborating with pilots working remotely under the contract.Qualifications and Requirements:A formal qualification in Aviation Management, Logistics Management, Business Administration or similar, or demonstrated experience in a related field is desirable.Experience in aviation operations management or an advantage.Demonstrated understanding of logistics and problem-solving in a dynamic operational environment.Strong leadership and team management abilities.Enthusiasm, flexibility and attention to detail.Action-oriented approach and desire for exceptional customer service outcomes.Proficiency in coordinating maintenance schedules and managing contractual agreements.Familiarity with aviation regulations and safety protocols or willingness to learn.Excellent communication skills, both written and verbal, are essential in this role.Pilots license or background in any type of aviation an advantage.Capacity to embrace and implement change with an open mindset, actively seeking opportunities to continuously improve operations including exploring technologies such as AI to enhance efficiency.Proficient in standard office software applications, including Microsoft Word, Excel, PowerPoint, Outlook, and Teams.Salary negotiable based on experience. Salary-sacrifice accommodation can be provided as a part of your employment package.How to Apply:If you are an experienced operational professional skilled in logistics and people management, ready to take on a challenging and rewarding role in our dynamic aviation company, please submit your resume and a cover letter outlining your relevant qualifications and accomplishments tojobs@hmair.com.au. We eagerly anticipate reviewing your application and potentially welcoming you to our team. #J-18808-Ljbffr