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Air Coordinator - Australia15 hours ago Be among the first 25 applicantsCollette is seeking an Air Coordinator - Australia to join our Air Operations Team. This is a full-time hybrid position based at Collettes Office located at 16/175 Pitt Street, Sydney. Remote candidates with knowledge of airline computer system; preferred Sabre, Amadeus and/or Galileo may be considered.About Collette: Let Us Show You the WorldThere has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collettes passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the companys future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another Collette is all about the people. So, what are you waiting for? Your journey starts here.Job Summary:Reporting to the U.S. based Manager, Air Operations & Corporate Travel, this position is responsible for managing and supporting the air travel needs of our guests. This includes securing flight schedules, accurately calculating prices, maintaining reservations, and issuing airline tickets. The role also involves assisting with on-tour emergencies and addressing global air operations needs as directed.Primary Functions:Liaise with individual passengers, group leaders, and travel advisors over the phone, or via email to discuss air travel needs.Secure, price and maintain air reservations for all guests, ensuring all reservations are booked with the best schedules within our priced margins, in a timely manner.Proof all air reservations created by the booking engine and staff to ensure quality standards are met.Action airline schedule changes in a timely manner, assisting with re-protecting passengers when changes no longer meet minimal connection times and/or time restrictions on the tour package booked.Research any issues and determine best action for recovery resolution and report back to Supervisor.Manage air emergencies, assisting passengers with schedule alterations or disruptions while on tour.Collaborate with the Corporate Travel team on employee business travel needsCoordinate the issuing of airline tickets for all guests, across all offices.Work with the Air Contracting and Pricing team to facilitate airline meetings, contracting and pricing concerns for outbound Australia.Perform special projects and other related duties as assigned or directed by Manager of Air Operations, Managing Director Australia or VP of OperationsKnowledge and Skills:Minimum 2 years experience in the travel industry with knowledge of selling and airline operations, outbound Australia.Certificate in Travel and Tourism or equivalent preferred.Knowledge of air operations, (including creating and modifying air reservations, ticketing, and exchanges), quality control procedures and reporting documentation requirements.Knowledge of airline computer system; preferred Sabre, Amadeus and/or Galileo.Skill in customer service.Microsoft Office program experience.Ability to work independently, self-starter.Ability to communicate effectively, both orally and in writing.Ability to include organizing, prioritising, and scheduling work assignments.Ability to foster a cooperative work environment.Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.Ability to create, compose and edit written materials.Ability to plan and organize to optimise productivity.Ability to analyse and solve problems.Why Join Us:Hybrid working arrangements: Flexibility to work from home with our hybrid model.Central Sydney CBD office location.Supporting employees through access to Employee Assistance Program, Paid Parental Leave, your Birthday off, and Travel Credits.Collaborative environment: Work closely with a dedicated and passionate team both locally and globally.Be part of a family-owned global company with over a century of travel expertise.Seniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionAdministrative and OtherIndustriesTravel ArrangementsReferrals increase your chances of interviewing at Collette by 2xGet notified about new Air Specialist jobs in Sydney, New South Wales, Australia.Sydney, New South Wales, Australia 2 days agoMatraville, New South Wales, Australia 4 months agoSydney, New South Wales, Australia 4 months agoTraineeship in International Freight Forwarding - AdministrationSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 2 weeks agoMascot, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 1 month agoGladesville, New South Wales, Australia 1 week agoExecutive Assistant (For Relocation to Kingdom of Saudi Arabia)Eveleigh, New South Wales, Australia 6 hours agoSydney, New South Wales, Australia 5 days agoSutherland, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 2 days agoMascot, New South Wales, Australia 5 days agoBankstown, New South Wales, Australia 22 hours agoJunior Operations Administrator - Sydney, AustraliaSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 4 weeks agoSydney, New South Wales, Australia 2 weeks agoSurry Hills, New South Wales, Australia 1 month agoHorsley Park, New South Wales, Australia 2 weeks agoMcmahons Point, New South Wales, Australia 5 days agoCoordinator North Sydney Oval OperationsSydney, New South Wales, Australia 19 hours agoW Sydney - 2025 Voyage Program - Rooms OperationsSydney, New South Wales, Australia 2 weeks agoSurry Hills, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia A$80,000.00-A$85,000.00 2 weeks agoSydney, New South Wales, Australia 2 weeks agoContracts Administrator (Medical Device)Macquarie Park, New South Wales, Australia 1 month agoBeacon Hill, New South Wales, Australia 1 month agoMcmahons Point, New South Wales, Australia 2 days agoWere unlocking community knowledge in a new way. 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