Job Opportunity: Customer Service Officer - Fixed-term until March 2026 Join the City of Newcastle (CN) and be part of a team committed to delivering exceptional service and shaping our community. We are seeking a dedicated Customer Service Officer to provide high-quality support across multiple channels, including phone, digital, and face-to-face interactions. Primary contact for community inquiries and service requests Engage positively with customers, projecting a professional image Support the city''s evolution as a liveable, inclusive city Contribute to the delivery of services aligned with CN''s values of cooperation, respect, excellence, and wellbeing This role offers a contract until the end of March 2026, with a 35-hour work week, flexible/hybrid arrangements, and a range of employee benefits. #J-18808-Ljbffr
Job Title
Customer Service Officer