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Join to apply for the CTP Case Manager role at EML Group2 weeks ago Be among the first 25 applicantsJoin to apply for the CTP Case Manager role at EML GroupEML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.THE OPPORTUNITYAs part of our diverse team based in Sydney, youll help make a positive impact on someones life every day. Youll feel great satisfaction knowing your talent and hard work has a purpose.Are you looking to leverage your case management experience in insurance and join a company that celebrates your hard work and success? If yes, this role is for you! Come join us as a Case Manager and make a difference in the lives of people in the CTP Insurance space!!As part of the CTP team, you will be part of the wider CTP business unit that includes teams in South Australia and Victoria jurisdictions. You will manage a portfolio of claims and communicate with claimants and their healthcare providers. Your primary goal will be to deliver excellent customer service and assist injured claimants in their recovery and return to work. We provide full training, so no previous experience in case management is required.This will be a permanent, full time position based in our vibrant Sydney office. You will also have the option to work from home for up to 3 days per week once you complete training.Your ResponsibilitiesManaging a portfolio of CTP claimsProactively manage rehabilitation providers and approval of rehabilitation plans/wellness plans in accordance with guidelines.Collaborating with stakeholders to deliver personalised claims management strategies that support the achievement of high-quality outcomesWorking in accordance with relevant legislative and regulatory requirements and internal policies and proceduresProviding a service experience that is tailored, effective and client focused.About YouDemonstrated experience in claims management in either CTP, Life Insurance or Workers Compensation.Tertiary studies in Allied Health (Occupational Therapy, Physiotherapy, Rehabilitation, Nursing, Psychology, Rehabilitation Counselling or Exercise Science) is advantageousAn empathetic, resilient, and motivational approach to provide customer centric support.A driven professional with highly developed written and verbal communication skills, outstanding organisational and coordination skills.Positive attitude and a willingness to learn.Strong stakeholder engagement and management.What We OfferWe stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.EML provides career opportunities and great employee benefits, including:A vibrant, collaborative innovative team cultureFlexibility with opportunity to WFH when you are fully trained in your role.A corporate wellbeing program with discounted health insurance and gym membershipAccess to discounts at over 350 retailers through our Rewards Hub programEntitlement to an annual tenure and performance-based recognition rewardComprehensive learning and development supportCompanywide events to celebrate success.Quarterly Reward and Recognition AwardsUp to 16 weeks paid parental leave, plus superWe value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. 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