Join to apply for the Customer Service Advisor role at Concentrix Trust & Safety Job Title: Customer Service Advisor Job Description: Are you passionate about providing exceptional customer service? Do you possess high integrity and strong character? Are you driven to succeed and exceed goals in a professional environment? If so, read on! We are growing and have exciting opportunities to join our team. Start a rewarding career at Concentrix and help vulnerable Australians access government entitlements. Join our Brisbane team as a Customer Service Officer and make a meaningful impact through excellent customer experiences. About Concentrix Concentrix is a global leader in customer experience (CX), serving over 2,000 clients, including 155+ Fortune Global 500 brands. We thrive on solving complex problems and creating innovative customer experiences. With operations in 70+ countries and communication in over 150 languages, we invest in our people and offer career growth opportunities. About the Role As a Customer Service Officer, you will be the frontline representative for a government department. Your responsibilities include: Handling general and complex inquiries professionally and efficiently. Using your communication and problem-solving skills to meet customer needs. Providing high-quality customer service while troubleshooting or resolving inquiries. Key Details Hourly Rate: $27.77 + Super Monthly Incentives: Up to $480 Full-Time: Monday to Friday, minimum 38 hours Part-Time: 4-day work week, minimum 30 hours Start Dates: July 2025 Paid Training: Comprehensive full-time training provided Schedule: Monday to Friday, 7 AM - 6 PM, no weekends or late nights Location: Brisbane, 100 metres from Central Station Who Are You? You are passionate about customer service and eager to apply your skills in a new setting. Key qualifications include: Australian Citizenship and at least 18 years old Strong customer service skills Goal-oriented and target-driven Confident with computers and systems Excellent verbal and written communication skills Whats In It for You? Career growth within a globally recognized company Flexible part-time hours with no weekends or late nights Engaging paid training to ensure your success An inclusive work environment with amenities like Chill Out Zones, PlayStation, and free coffee If you''re ready for a rewarding change and want to make a difference in the community, apply now! Concentrix is an equal opportunity employer committed to diversity and inclusion. #J-18808-Ljbffr
Job Title
Customer Service Advisor