Job Title

Zap Fitness 24/7 is Australia''s fastest-growing, fully owned 24-hour gym chain with world-class facilities in over 85 locations across Queensland, Victoria, South Australia, Western Australia, and Tasmania. We pride ourselves on making a difference in our members'' lives by helping them stay inspired and motivated to achieve their results. Our team is passionate about health and fitness, energetic, dedicated, and committed to supporting both our members and colleagues.We are currently seeking a Membership Services Representative to join our thriving Kelmscott Zap Club.Reporting to the State Performance Manager, the Membership Services Representative is responsible for delivering an exceptional member experience and building strong stakeholder relationships with members. Key responsibilities include driving member growth, sales, care, retention, and handling various customer service and administrative tasks. The ideal candidate will consistently provide high-end, premium service.The right candidate will have:Proven experience and success in a fast-paced premium customer service roleInterest and passion for health and fitnessExcellent oral and written communication and presentation skillsAbility to work independently in an autonomous environmentAvailability to work Saturdays and some weekdaysWhat we offer:Competitive hourly rate plus commission and a fun working environmentFREE gym membership to practice what you preach!Additional benefits include anniversary leave days and free gym memberships for friends and family as part of our recognition for service awardsOpportunities for career growth within Asia Pacific''s largest diversified fitness groupEnhance your professional and personal development with access to industry-leading learning and development resources. Explore the FLG Learning Hub, offering over 90,000 online coursesfrom mastering languages to excelling in customer service and social media. Plus, enjoy curated reading collections with Blinkist, designed to boost your knowledge anytime, anywhere. Unleash your potential and reach new heights with our comprehensive learning tools!Apply NowPlease submit your resume and cover letter outlining your experience and achievements today.At Fitness and Lifestyle Group, we bring positive energy and attitude to work every day. We value individuality and embrace diversity and inclusivity, empowering our team to be their authentic selves.We welcome applications from Aboriginal and Torres Strait Islander People, individuals of all ages, races, sexes, intersex statuses, gender identities, sexual orientations, people with disabilities, and those from diverse backgrounds. #J-18808-Ljbffr