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This is a Technical Support Officer role with City of Sydney based in Sydney, NSW, AUCity of SydneyRole Senioritymid levelMore about the Technical Support Officer role at City of SydneySydneyFull Time/Permanent$124,111.00 per annum plus superannuationCaring for our city, creating a future for allOur people are passionate about their communities and connected to their teams. Theyre motivated by our genuine commitment to diversity and inclusion, and our clear, compelling plan for our global city: Sustainable Sydney 2030 2050 Continuing the Vision.Be part of a purpose-led organisation with care at its core. Youll make a difference by acting in the best interests of our communities and city. Be better together with collaborative and inclusive partnerships. Embrace possibilities and be open to new ideas and creating bold solutions.About The RoleWe are seeking a skilled and keen IT professional to join our team as a Technical Services Officer. The primary purpose of this position is day-to-day administration, maintenance and support of IT infrastructure assets and systems such as the Councils server-based operating environments, data storage facilities, local and wide-area networks.The successful candidate will also be responsible for the support of Councils cloud solutions with a focus on Microsoft Office365, Intune and Microsoft Azure.Key challenges of the role include delivering high-quality work consistently and managing competing workload priorities in a high volume and dynamic environment.The ideal candidate will have a background in IT support and administration and be currently working at in a 2nd or 3rd level team and looking for a new challenge.If you have the skills and experience we are looking for, we encourage you to apply for this exciting opportunity.Download position description.This role has the option of a rostered day off each month, known as a 19-day month.The recommended applicant must complete a pre-employment health declaration, criminal history check.Applications must be submitted online by 11:59 pm, Wednesday 21 May 2024For more information, contact Adam Major, Manager IT Technical Services on 02 9265 9508What We Can Offer YouYoull work with passionate, welcoming and supportive people who care for our communities and create a future for all.Flexible working3 days of care and cultural leave each year for health and wellbeing activities, cultural and religious days or events of significanceCollaborative approach to flexible workingCity centre head office, with many public transport options.Professional developmentLeadership and management development programFurther education program providing reimbursement of course fees, and study and exam leaveOpportunity to attend external courses and conferencesLong service and employee recognition awardsEmployee assistance program offering free, confidential counsellingSupporting families26 weeks paid parental leave and 6 weeks paid partner leavePaid and unpaid adoption and long-term fostering leavePaid superannuation for up to 52 weeks of parental leavePart-time and job-sharing options availableSupportive return-to-work environmentInclusive cultureRecognised as an Inclusive Employer by the Diversity Council of AustraliaActive employee networks including City Women, City Pride, DiverseCity and Aboriginal and Torres Strait Islander networkRecognised family inclusive workplaceVeteran employment supporterFind out why a career at the City of Sydney might be right for you.How To ApplyWe welcome candidates from all backgrounds in a workplace as diverse as our communities. Were passionate about gender balance, with an executive team two-thirds female and half of leadership roles held by women.All applicants, including Aboriginal and Torres Strait Islander peoples, people with disability, veterans and people of diverse sexualities and genders, are encouraged to join us.Were a disability confident recruiter. If you identify as a person with disability and require support for your application or the recruitment process, contact us at recruitment@cityofsydney.nsw.gov.au or 02 9265 9333.Select apply now to submit your resume and selection criteria.Before we jump into the responsibilities of the role. No matter what you come in knowing, youll be learning new things all the time and the City of Sydney team will be there to support your growth.Please consider applying even if you don''t meet 100% of whats outlinedKey ResponsibilitiesDay-to-day administrationSupport cloud solutionsDeliver high-quality workKey StrengthsIT support and administrationCloud solutions expertiseProblem-solving skillsLeadership skillsProject managementCommunication skillsWhy City of Sydney is partnering with Hatch on this role.Hatch exists to level the playing field for people as they discover a career thats right for them. So when you apply you have the chance to show more than just your resume.A Final Note: This is a role with City of Sydney not with Hatch. #J-18808-Ljbffr