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From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, youll really see the difference your work makes every day. Whether youre in a store, distribution centre, manufacturing site, or on the road, youre an important part of an Aussie icon at the heart of the nation.About the roleThe Coles Online Department helps get our online orders selected and packed in-store by a team of Personal Shoppers. The orders are then picked up as part of our click and collect / concierge service or delivered to our customers in our Coles delivery vans.Reporting to the Online Department Manager, youll have full accountability for the online department. Youll take pride in contributing to a customer experience thats welcoming and inspiring for our customers, team members and community. This is an excellent opportunity to take your retail leadership experience to the next level. About you and your skillsLeadership experience with the ability to coach and develop your teamTake a team approach to meeting sales targets, cost control and rostering needsBe flexible with your afternoon and evening working hoursEnsure visual merchandising, safety, compliance, and stock management standards are met to keep things simple and inspire customersBe customer obsessed and continually seek to better understand our diverse customersDrive a one team culture that recognises and celebrates success Whats in it for you?More cash staying in your pocket: Eligible team members receive a 5% discount all year round on supermarket and liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. Plus, hotdeals exclusive to team members provide additional savings.Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital platform mythanks. You can accumulate points to redeem in the online shop for gifts and electronic gift cards from a wide range of retailers.Opportunities for learning and development: Discover career development programs and job-specific training opportunities within our diverse business.Novated car leases: Eligible team members can access novated leasing for a new car.Investment in your future: Participate in our annual team member share plan to purchase Coles Group shares through pre-tax salary sacrifice deductions.Paid parental leave: We offer paid parental leave to support work-life balance for our permanent team members. About the recruitment processWere committed to building a gender equitable, diverse, inclusive, and welcoming culture. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientations, and gender identities.Were happy to adjust our recruitment process for candidates with disabilities. For more information, visit the Our Recruitment Process section on our careers site or contact us at inclusionrecruitment@coles.com.au.Job ID: 156364Employment Type: Full time#LI-ZG1 #J-18808-Ljbffr