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Our People and Customer FocusOur people are customer obsessed, prioritising customer needs and satisfaction above all else. Our mindset fosters innovation and builds strong, lasting relationships, aiming to be the most customer-centric company in Australia and New Zealand.Role Overview: Small Business BankerJoin the Rockhampton team in this 12 months full-time secondment opportunity. You will support our customers by:Developing trusted relationshipsRetaining and growing your portfolio while leveraging networks to support small business customers in bringing their ideas to lifeDaily ResponsibilitiesManage small business lending requests up to $2 million and home lending up to $5 million, keeping processes simpleConvert leads into wins, fuel growth, and deliver impressive results while driving customer advocacyEnhance customer loyalty, making NAB their Bank of ChoiceUnderstand customer needs to provide tailored, holistic banking solutionsBuild relationships with brokers and proprietary customers to create and action new business opportunities and support existing clientsCandidate RequirementsMotivation to build genuine personal connections and empower customers to achieve their business dreamsLending experience in business or retail banking, with knowledge of credit processesStrong relationship management, networking skills, and a passion for portfolio growthProblem-solving, critical thinking, and negotiation skillsAdditional InformationWe invite candidates to hold questions for the phone interview, where we will discuss the role in detail. This ensures a focused, efficient, and fair application process. The talent acquisition team will address inquiries if your application progresses.Our Commitment to Diversity and InclusionWe value a diverse and inclusive workplace, fostering a culture of equity and respect where everyone feels valued and authentic. Through our Employee Resource Groups (ERGs), we support an environment where all backgrounds and identities are understood, respected, and celebrated. We are committed to providing a flexible working environment.Application ProcessFor more information on recruitment and accessibility, visit To discuss adjustment requirements, contact the NAB Careers team via nab.careers@nab.com.au or visit our Careers page for other options.Join NABIf you believe this role is a good fit, we look forward to hearing from you. Please note that screening and interviews may occur before the closing date. Unsolicited CVs from agencies will not be accepted. #J-18808-Ljbffr