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Take the next step. Be part of something bigger at Suncorp.We have an exciting opportunity for Claims Specialist to join our Terri Scheer Team in Adelaide.Be part of a market-leading brand in Landlord Insurance! We are seeking vibrant, passionate, and customer-focused individuals to join our dynamic team. If you are dedicated to delivering outstanding customer service and thrive in a fast-paced environment, this role is perfect for you.As a Claims Specialist, you will have the opportunity to provide expert advice and support to customers over the telephone, handling claims for property damage and loss of rent. Be the first point of contact for our valued customers and make a real impact in their time of need.Position Overview:Job Title: Claims SpecialistLocation: 1 King William Street, AdelaideSalary: $60,000 + 11.5% Super + Performance-Based IncentivesWork Arrangement: Hybrid role with a mix of Work from Home and in Office (post probation period)Shift Patterns: Full-time 37.5 hours per week - Monday to Friday (rotational rosters) between 8am-7pmThis is an exciting opportunity for someone who enjoys working in a friendly and busy team environment and would like to enhance their career with a well-respected company.What youll do:Embrace a customer-centric approach in delivering top-notch internal and external servicesCultivate, strengthen, and nurture quality relationships with both internal and external customersAlign team objectives to ensure the effective delivery of our customer propositionProvide exceptional service to customers as the first point of contact for all inbound claim callsHandle telephone enquiries and efficiently process new claimsPromptly and accurately respond to incoming emails in the claims inboxWhat youll bring:Exceptional data entry skills with a keen eye for accuracyOutstanding written and verbal communication abilitiesEagerness to pursue a rewarding career in general insuranceFlexibility to work rostered hours covering operations across all states of AustraliaProactive mindset and a sense of accountabilityAdvanced organisational and time management capabilitiesWhat we can offer you:Suncorp''s employee benefits are designed to support, empower and reward our people. Some of our benefits include:Employee discounts and rewards: exclusive offers on more than 400 of Australias large retailers including Myer, David Jones, Coles, and Woolworths. We also offer discounts across our brands and various products including Suncorp Insurance, AAMI, Shannons, Apia, and GIO.Study support: We encourage external learning and offer study support to eligible employees, so you can continue to broaden your career opportunities while you work.Parental Leave: All permanent employees who are primary carers are offered 20 weeks parental leave.Wellness: We offer a wide range of initiatives to promote our employees health and financial wellbeing, including discounts on major brand health insurance and discounted gym memberships.Note that specific benefits may vary depending on the role, level, and location. For more details, Click Here.Why youll love working with us:At Suncorp, our purpose has been at the core of our business for over 100 years. To deliver exceptional experiences, weve become more customer obsessed, innovative, and performance-driven than ever before.Delivering on our purpose means putting words into action. Building futures and protecting what matters is why were here. Caring for others, being courageous, and doing the right thing underpin everything we do.Chase the sun, apply online todayAt Suncorp, we are committed to building futures and protecting what matters. We value the diverse experiences and insights of our workforce. We encourage you to apply even if you do not meet all the criteria.Advertised: 20 May 2025 AUS Eastern Standard TimeApplications close: 31 May 2025 AUS Eastern Standard TimeDon''t see your dream job posted? Sign up for job alerts, and we''ll notify you when something becomes available. #J-18808-Ljbffr